Summary
Overview
Work History
Education
Skills
Timeline
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Tempest Copeland

Metlakatla,AK

Summary

Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

15
15
years of professional experience

Work History

Supervisor of Factory Operations

Silverbay Seafoods
Metlakatla, AK
06.2016 - 09.2018
  • Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
  • Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
  • Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
  • Orchestrated and maintained vibrant continuous improvement and lean manufacturing culture within factory.

Commercial Fisherman Deckhand

Tongass Federal Credit Union
Metlakatla, AK
06.2008 - 04.2014
  • Managed efficient supply and food replenishment at port stops.
  • Thoroughly inspected boats before each embarkment to verify maximum reliability.
  • Operated marine vessel by adjusting speed, steering craft and utilizing navigation instruments.
  • Examined fish to check for defects or signs of ill health and released substandard catches back to water.
  • Troubleshot and repaired equipment and kept fishing vessels clean to maintain machinery in good working order.
  • Sorted and cleaned fish and stored in refrigerated or ice-filled holds to prevent spoilage.
  • Leveraged nets of various sizes, fishing lines and traps to catch fish.
  • Operated machinery to hoist captured fish onto boats.
  • Measured catches and released fish that failed to meet jurisdiction's or captain's size requirements.
  • Used rakes to collect kelp and other types of water-based vegetation.

Construction Flagger

Metlakatla Housing Authority
Metlakatla, AK
01.2006 - 07.2008
  • Used flagging tools such as stop and slow paddle and red flag.
  • Patiently directed motorists towards detours and alternate routes.
  • Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
  • Intimately familiar with flagging safety regulations and equipment as published by OSHA.
  • Controlled flow of automotive traffic under direction of project supervisor.
  • Familiar with use of hand signaling procedures.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Loading Dock Worker

Annette Island Packing
Metlakatla, AK
05.2001 - 07.2005
  • Used fork lifts, hand truck and pallet jacks to move totes and fish on dock.
  • Loaded, unloaded and sorted fish accurately and efficiently.
  • Used hand-held scanners and physical logs to accurately track fish and tote movements.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Performed general support clean-up duties and maintained clean work area by using high-pressure water systems such as hoses and squeegies.
  • Interpreted hand signals and listened for verbal instruction to determine where fish/totes were to be placed.
  • Completed daily inventory for all product (fish) being delivered.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Lifeguard

Lepquinum Wellness Center
Metlakatla, AK
06.2004 - 02.2005
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Checked pool and surrounding areas for hazardous conditions.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Entered water immediately to pull struggling swimmers to safety.
  • Detailed safety rules and procedures regarding activities to customers and guests.

Education

Highschool Diploma -

Metlakatla High School
Metlakatla, AK
05.2004

Skills

  • Production Reports Maintenance
  • Production Problem Resolution
  • Warehouse Operations
  • Complex Problem-Solving
  • Processing Oversight
  • Production Oversight
  • Critical Thinking
  • Interpreting Job Specifications
  • Equipment Operations
  • Product Planning
  • Maintaining Clean Work Areas
  • Operations Support
  • Regulatory Requirements
  • Inventory Assessments
  • Operations Management
  • Staffing Requirement Determination
  • Plant Efficiency Improvement
  • Providing Feedback
  • Plant Maintenance
  • Workflow Management
  • Training Initiatives
  • Plant Operations
  • Community Relations
  • Operational Efficiency
  • Clear Communication
  • Strategic Decision-Making
  • Customer Satisfaction
  • Customer Inquiries
  • Active Learning

Timeline

Supervisor of Factory Operations

Silverbay Seafoods
06.2016 - 09.2018

Commercial Fisherman Deckhand

Tongass Federal Credit Union
06.2008 - 04.2014

Construction Flagger

Metlakatla Housing Authority
01.2006 - 07.2008

Lifeguard

Lepquinum Wellness Center
06.2004 - 02.2005

Loading Dock Worker

Annette Island Packing
05.2001 - 07.2005

Highschool Diploma -

Metlakatla High School

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