Tempestt Brown
Fort Eustis,Virginia
Summary
Experienced Truck Driver with expertise in operating 18-wheelers and 2 ton vehicles with over 10 years of safe driving experience. Highly-motivated employee, ensuring that mission essential personnel, hazardous equipment and supplies are transported to the appropriate location in a timely manner. Organized and committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Sergeant, Heavy Vehicle Operator
US Army
Newport News, VA
01.2014 - Current
- Transported hazardous materials according to relevant laws and regulations.
- Performed routine maintenance on vehicles such as changing oil, checking fluid levels.
- Followed safety regulations while operating heavy vehicles on public roads.
- Utilized GPS navigation systems to determine optimal routes for deliveries.
- Communicated with dispatchers regarding estimated arrival times or delays due to traffic congestion or other circumstances.
- Recorded expenses and maintained receipts.
Sales Agent
AT&T U-verse Internet & TV
Orlando, FL
12.2012 - 04.2013
- Created presentations and proposals for prospective clients.
- Negotiated contracts with customers to secure sales deals.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Developed relationships with customers by providing excellent customer service.
- Coached new employees on best practices for closing deals quickly and efficiently.
- Evaluated competitor offerings regularly to stay ahead of the competition.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Assistant Manager, Cashier
Jackpot Sweepstakes
Clermont, FL
07.2012 - 02.2013
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Hairstylist
Great Clips Salon
Burlington, NC
08.2011 - 01.2012
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Assisted other stylists with busy periods in the salon.
- Upsold additional services when appropriate to increase sales volume.
- Developed relationships with new clients through referrals from existing customers.
Retail, Cashier
Rue21
Burlington, NC
08.2010 - 03.2011
- Processed cash, credit, and check payments accurately and efficiently.
- Provided excellent customer service by listening to customer needs and addressing them appropriately.
- Assisted customers with product selection and answered any questions they had.
- Greeted customers in a friendly and professional manner.
- Balanced the daily cash register transactions with accuracy and attention to detail.
- Handled returns of merchandise in an efficient manner while maintaining customer satisfaction.
- Followed company policies regarding payment methods, discounts, refunds.
Food, Cashier
Wendy's
Burlington, NC
01.2008 - 07.2008
- Organized food orders according to customer requests.
- Ensured compliance with food safety regulations while handling food items.
- Provided excellent customer service by ensuring orders were correct and completing transactions quickly.
- Greeted customers and answered questions regarding menu items.
- Processed payments accurately and efficiently using a cash register.
- Demonstrated knowledge of store products and services to customers.
- Conducted regular cleaning duties such as mopping floors and wiping down counters and tables.
Education
Certification - Modeling And Acting
John Casablancas Modeling And Acting School
Longwood, FL02-2013
Certification - Cosmetology Education
Alamance Community College
Graham, NC07-2010
Skills
- Payment Collection
- Protective Device Installation
- Product Transportation
- Mechanical Troubleshooting
- Problem-solving abilities
- Adaptability
- Analytical Thinking
- Customer Relations
- Document Verification
- Analytical Skills
- Continuous Improvement
- Professional Demeanor
- Attention to Detail
- Written Communication
Timeline
Sergeant, Heavy Vehicle Operator
US Army
01.2014 - Current
Sales Agent
AT&T U-verse Internet & TV
12.2012 - 04.2013
Assistant Manager, Cashier
Jackpot Sweepstakes
07.2012 - 02.2013
Hairstylist
Great Clips Salon
08.2011 - 01.2012
Retail, Cashier
Rue21
08.2010 - 03.2011
Food, Cashier
Wendy's
01.2008 - 07.2008
Certification - Modeling And Acting
John Casablancas Modeling And Acting School
Certification - Cosmetology Education
Alamance Community College
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