Tempestt Flowe
Fairburn ,GA
Summary
Result-driven professional with strong background in customer service, financial planning and problem solving. Agile with excellent communication and analytical skills and continued understanding of financial products and services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Flight Attendant
Delta Airlines
01.2016 - 08.2023
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Answered passenger questions and provided solutions to issues arising during flights.
Flight Attendant
Republic Airlines
04.2013 - 01.2016
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Relayed updates and information to passengers after confirming key details with pilot.
- Used excellent customer service skills in addressing passengers' needs.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Interviewing Specialist
The Network
07.2012 - 04.2013
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Developed and managed relationships with key clients and partners to drive growth.
- Met performance metrics around quality, customer service, call time, etc.
Education
Bachelor of Science - Business Management
Albany State University
Albany, GA12.2010
Skills
- Customer Feedback
- Interpersonal Communications
- Customer Needs Assessments
- Time Management
- Risk Management
- Strong Team Orientation
Certification
- Certified Tax Preparer, Cash Flowe Tax Services
Timeline
Flight Attendant
Delta Airlines
01.2016 - 08.2023
Flight Attendant
Republic Airlines
04.2013 - 01.2016
Interviewing Specialist
The Network
07.2012 - 04.2013
Bachelor of Science - Business Management
Albany State University
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