Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

Tempestt Tarver

Milwaukee

Summary

Professional educator with significant experience in fostering learning environments. Strong focus on team collaboration and achieving results. Adept at classroom management, lesson planning, and student engagement. Reliable, adaptable, and ready to support dynamic educational needs.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Teacher

Early View Academy
08.2021 - Current
  • Developed engaging lesson plans tailored to diverse learning styles and abilities.
  • Facilitated small group activities to enhance student comprehension and collaboration.
  • Assisted lead teacher in classroom management, maintaining a positive learning environment.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.

Patient Access Representative

Froedtert
03.2021 - 08.2021
  • Facilitated patient admissions and registration processes to ensure efficient service delivery.
  • Managed insurance verifications and authorizations to minimize claim denials and expedite patient care.
  • Trained new staff on systems and procedures, enhancing team performance and service consistency.
  • Conducted regular audits of patient records for accuracy, ensuring compliance with regulatory standards.

Credit Specialist (Work From Home)

Kohls Call Center
10.2019 - 08.2021
  • Applies policy and procedure accurately while performing job duties with high degree of accuracy
  • Analyzed customer credit inquiries to provide tailored solutions and improve satisfaction.
  • Managed account reviews, ensuring compliance with company policies and regulations.
  • Developed training materials for new hires, enhancing onboarding efficiency and knowledge retention.

Call Center Rep/Volume Recorder

JCP Call Center
09.2017 - 09.2019
  • Assisted customers with inquiries, providing solutions and ensuring satisfaction through effective communication.
  • Managed high-volume call traffic while maintaining quality standards and adhering to established protocols.
  • Resolved customer complaints efficiently, utilizing problem-solving skills to enhance customer experience.
  • Documented interactions accurately in CRM systems, ensuring seamless information flow for future reference.

Tech Support

Minacs Apple Center
01.2014 - 09.2017
  • Handled escalated tech support issues with diplomacy and professionalism, often resolving conflicts or misunderstandings between users and the IT department.
  • Recruited new volunteers to assist with various aspects of ministry operations, from children''s programming to tech support during services.
  • Streamlined internal processes for increased efficiency and better resource allocation within the tech support team.
  • Assisted in the development of standard operating procedures to ensure consistent service quality across all cases handled by the tech support team.

Education

Associates Degree - Applied Science

Milwaukee Area Technical College
Milwaukee, WI
06-2022

Skills

  • Parent-teacher communication
  • Behavior management
  • Oral communication
  • Lesson planning
  • Behavior modeling
  • Professional development

Certification

  • Childcare Certification- August 2021 to Present



Timeline

Assistant Teacher

Early View Academy
08.2021 - Current

Patient Access Representative

Froedtert
03.2021 - 08.2021

Credit Specialist (Work From Home)

Kohls Call Center
10.2019 - 08.2021

Call Center Rep/Volume Recorder

JCP Call Center
09.2017 - 09.2019

Tech Support

Minacs Apple Center
01.2014 - 09.2017

Associates Degree - Applied Science

Milwaukee Area Technical College

Awards

  • Basketball Team Captain Award
  • Volleyball Leadership Award
  • Perfect Attendance Award

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