Tempestt Harris

Developing and maintain a filing system

• Typing contact new installs
• Update and maintain office documents
• Provide general support to visitors
• Handled incoming calls, providing information and directing inquiries to appropriate personnel.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
• Answered questions from customers regarding products and services offered by the company.
• Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
• Managed database systems containing customer contact information.
• Handled incoming calls and directed callers to appropriate department or employee.

• Answered multi-line phone system, directing calls to appropriate departments promptly.
• Maintained organized filing systems for confidential client documents and records.
• Call campaigns
• Banks deposits
• Provided administrative support such as filing documents, photocopying and scanning materials.
• Customer service
• Cover call outs
• Managed appointment scheduling to optimize service flow and efficiency.

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• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
• Operated point-of-sale systems accurately to process payments from customers.
• Ensured compliance with store safety and cleanliness standards.
• Trained new associates on store policies and procedures.
• Greeted customers upon entering the store and provided assistance.

• Processed transactions accurately at the cash register.
• Assisted customers with product selection and inquiries.
• Maintained cleanliness and organization of the sales floor.
• Resolved customer complaints and provided excellent service.
• Helped customers find specific products, answered questions, and offered product advice.
• Greeted customers and provided exceptional customer service.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Handled customer complaints in a professional manner.
• Answered incoming telephone calls to provide store, products and services information.
• Built and maintained relationships with peers and upper management to drive team success.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Stocked shelves and organized merchandise for display.
• Monitored inventory levels and reported shortages to management.
• Maintained cleanliness of store environment including floors, windows, displays.
• Used technology resources to assist customers in locating and selecting items.