Temple Wily-Mavaega
Lacey
Summary
Detail-oriented individual with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive problem-solving, optimizing processes, and supporting team objectives.
Overview
13
13
years of professional experience
Work History
Companion Caregiver
Private Caregiver in Nursing Facility
10.2023 - Current
- Prepared nutritious meals for clients, supporting their overall health and dietary needs.
- Assisted clients with daily living activities, improving their quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
- Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
- Enhanced client well-being by providing companionship and engaging in meaningful conversations.
Caregiver
Northwest Assistant Living
01.2023 - 10.2023
- Assisted clients with activities of daily living, promoting house, ran errands, managed laundry, and completed weekly grocery shopping.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Scan Operator
Ala Ritchey Mail Division
10.2022 - 01.2023
- Maximized storage space utilization by effectively organizing and indexing both physical and electronic documents.
- Collaborated with team members to complete large-scale scanning projects within tight deadlines.
- Streamlined workflow by maintaining and troubleshooting scanning equipment regularly.
- Maintained efficient functionality of various photocopying and printing equipment with careful operation, preventive maintenance and basic repairs.
Coordinator's Assistant
Live in Airbnb
01.2022 - 10.2022
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Utilized office management software to record and track customer information.
- Coordinated and scheduled meetings and appointments.
- Edited and proofread documents for accuracy and completeness.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Created and maintained detailed records of all office activities.
- Informed and supported business leaders through consistent communication and administrative support duties.
Technical Community Support Agent
Wells Fargo
10.2018 - 04.2021
- Company Overview: Technical Support Agent
- Help customers with Quicken/Quickbooks software and any other banking that they need assistance with
- Technical Support Agent
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Wells Fargo
02.2018 - 10.2018
- Company Overview: Business Online Banking
- Pay Bills, Transfer money between accounts, Transfer money to another persons account all from online
- Navigating the customer how to use the Wells Fargo app/computer
- Business Online Banking
Front desk agent & Night Auditor
Hampton Inn and Suites
07.2016 - 02.2018
- Greet and welcome guest with a friendly smile
- Prepare End of day procedure, by following the End of Day/Night audit Checklist
- Must have the knowledge of emergency procedures
- Understand principles of auditing, balancing, and closing out all accounts
- Help the guest by responding to their needs, special requests and complaints and alert the appropriate manager as needed
- Able to function as a front desk agent especially in terms of check-in and check-out
Private Caregiver
08.2015 - 06.2016
- In charge of medications
- Set daily activities with patient
- Monitor the patients health and maintain a steady health program
- Report any signs of patients health changing
- Give a sense of protection and companionship
After-school attendant/ teacher
Community Christian Academy
09.2011 - 08.2013
- Prepare lesson plans
- Evaluating student progress
- Encouraging students
- Plan, develop and implement appropriate curriculum
- Assist and Help other teaching staff in implementing daily programs
- Help students to discover their creativity
- Teach students how to solve problems independently
Education
No Degree - Health
Brigham Young University, Idaho
Online05-2027
High School -
Leone High School
Pago Pago, AS06.2009
Skills
- Multi-tasking
- Ability to work in a fast paced environment
- Bi-lingual English/Samoan
- Fast learner
- Clear and effective communication skills
- Ability to set and reach goals
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Leadership Experience
- Teach Sunday School class for 6 year-old children
- Teach Polynesian dancing and organize meetings and practices
- ROTC at Leone High School & American Samoa Community College
Servicework
L.D.S Mission, Denver, CO, Church Representative, 01/01/13-12/31/15, Served 18 months worth of mission work in Denver, Colorado, Provide and taught Spiritual enlightenment with beliefs of the L.D.S to the public, Provide a wide variety of services to the general public.
Languages
Samoan
Native or Bilingual
English
Native or Bilingual
Timeline
Companion Caregiver
Private Caregiver in Nursing Facility
10.2023 - Current
Caregiver
Northwest Assistant Living
01.2023 - 10.2023
Scan Operator
Ala Ritchey Mail Division
10.2022 - 01.2023
Coordinator's Assistant
Live in Airbnb
01.2022 - 10.2022
Technical Community Support Agent
Wells Fargo
10.2018 - 04.2021
Wells Fargo
02.2018 - 10.2018
Front desk agent & Night Auditor
Hampton Inn and Suites
07.2016 - 02.2018
Private Caregiver
08.2015 - 06.2016
After-school attendant/ teacher
Community Christian Academy
09.2011 - 08.2013
High School -
Leone High School
No Degree - Health
Brigham Young University, Idaho
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