
Self-motivated leader with extensive experience in quality control and operations management. Known for adaptability and collaborative teamwork, consistently delivering high-quality results and client satisfaction while training and developing team members.
Evaluated homes to ensure compliance with quality standards and enhance guest satisfaction.
Performed detailed assessments of property condition to ensure accountability for guest-related damages.
Evaluated completed cleaning tasks to verify adherence to established cleanliness protocols.
Coordinated comprehensive training initiatives to ensure new employees are well-prepared for their roles.
Achieved seamless scheduling continuity by providing support in supervisor's absence. Optimized daily employee schedules to enhance operational efficiency. Responded to fluctuations in guest numbers and employee availability to maintain service quality.