Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
7
7
years of professional experience
Work History
Manager
Toro Ramen Sushi
14653 #9 Porter Rockwell Blvd, Bluffdale, UT 84065
01.2023 - 10.2024
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Sushi Chef
Toro Ramen Sushi
14653 #9 Porter Rockwell Blvd, Bluffdale, UT 84065
08.2022 - 10.2024
Prepared high-quality seafood, rice and ingredients for sushi.
Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
Maintained well-organized mise en place to keep work consistent.
Maximized guest satisfaction with timely order completion during peak hours without compromising quality or presentation.
Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
Enhanced customer satisfaction by crafting visually appealing and delicious sushi rolls with precision and attention to detail.
Dasher
Doordash
San Francisco
01.2019 - 01.2021
Improved customer satisfaction by providing timely and accurate deliveries.
Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
Navigated efficiently through various delivery routes for expedited service.
Kitchen
Asahi Sushi Bar
1470 N State St, Orem, UT 84057
08.2017 - 07.2018
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.