Tena Bingham
LaVergne,Tennessee
Summary
Energetic Human Resources Generalist with years of experience managing a broad range of human resource functions with technical skills such as HR software, Talent management skills, Scheduling, Budgeting, Onboarding, Compensation and benefits management while serving as on-site specialist.
Overview
11
11
years of professional experience
Work History
Classroom Associate
Metropolitan Nashville Public Schools
10.2023 - 06.2024
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Recorded and added grades in system.
Human Resources Generalist
Thorndale
11.2022 - 05.2023
- Updated key human resource metrics on turnover and terminations weekly
- Enrolled Temp Hires into system weekly in Ulti-Pro and Dimensions system
- Created badges for new employees in S2 system
- Developed and enforced company policy and procedures relating to human resources activity
- Updated job, salary and supervisory changes in system
- Received and reviewed documentation from New York Life
- Updated STD, FMLA & PTO approval on time-sheets
- Terminated employees and prepared termination packages
- Processed Unemployment Claims
- Communicated state and federal laws of benefits to members and agency benefit coordinators
- Completed Verification of Employment.
Human Resources Generalist
Amazon
12.2020 - 11.2022
- Communicated state and federal laws of benefits to members and agency benefit coordinators
- Requested documentation for Leave of Absence
- Received and reviewed Covid documentation for leave of absence
- Recorded leave of absence on in Kronos system
- Recorded Paid Time Off on
- Updated FMLA and STD on time-sheets
- Followed up with employees regarding leave of absences.
Insurance Claims Investigator
Trexis Insurance
07.2019 - 07.2020
- Worked with private investigators and attorneys on preparation of evidence, witness statements and other documentation in preparation for trial
- Ordered Medical documentation to complete case files
- Handled complaints and grievances using negotiating and problem-solving skills
- Investigated and processed auto insurance claims for policyholders within 30 days
- Requested police reports
- Examined photographs and statements
- Interviewed witnesses and agents concerning incident.
Operation Specialist
Fleetcor
09.2018 - 12.2018
- Maintained database systems to track and analyze operational data
- Updated and researched clients information
- Considered cost effective, technical feasibility and acceptance to assess or propose initiatives
- Researched and reviewed regulatory and adjusted excel sheets accordingly.
Customer Service Representative
AIG Insurance
12.2013 - 08.2018
- Responded to customer requests for life insurance, services, and company information
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science - Business Management
Bethel University
Mckenzie, TNSkills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Customer interaction
- Customer Engagement
- Workplace Safety
Skills Education
Knowledgeable in HRIS, FMLA Comprehension, Labor Relations, Team Building, File and Records Management, Professionals in Human Resources Association, Termination Procedures, HR Management, BA 2012-06 Business Management & Organization
Timeline
Classroom Associate
Metropolitan Nashville Public Schools
10.2023 - 06.2024
Human Resources Generalist
Thorndale
11.2022 - 05.2023
Human Resources Generalist
Amazon
12.2020 - 11.2022
Insurance Claims Investigator
Trexis Insurance
07.2019 - 07.2020
Operation Specialist
Fleetcor
09.2018 - 12.2018
Customer Service Representative
AIG Insurance
12.2013 - 08.2018
Bachelor of Science - Business Management
Bethel University
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