Adept at transforming spaces into pristine environments, I leveraged my deep cleaning expertise and strong work ethic as a Professional Cleaner with Self-Subcontractor. My commitment to quality and customer satisfaction resulted in a significant increase in client retention. Skilled in both team collaboration and conflict resolution, I excel in delivering top-notch service in both residential and commercial settings.
Overview
3
3
years of professional experience
Work History
Professional Cleaner
Owner of TENAcious Cleaning, LLC
04.2022 - Current
Provided exceptional customer service while addressing specific cleaning requests from clients.
Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
Delivered quality customer service to address urgent needs and cleaning requests.
Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
Contributed to team efficiency by training new hires on company policies, procedures, and best practices in cleaning services.
Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Increased client retention rate through consistent attention to detail and thoroughness in all tasks performed.
Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.
Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
Used time management and efficient cleaning methods to meet deadlines.
Assisted with inventory management and restocked supplies as needed to maintain optimal productivity.
Worked alongside other cleaners to complete jobs in corporate office buildings.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Organized and used industrial cleaning products following strict safety procedures.
Promoted a healthy environment by disinfecting high-touch surfaces in both residential and commercial spaces.
Emptied trashcans and transported waste to collection areas.
Maximized cleaning efficiency by using advanced equipment such as carpet extractors, floor buffers, and pressure washers to achieve impressive results.
Safeguarded clients'' possessions by following proper procedures during the handling of valuables and fragile items.
Prevented pest infestations by properly disposing of trash and maintaining a clean environment in both indoor and outdoor spaces.
Improved visual appeal of outdoor spaces by performing seasonal tasks such as raking leaves, shoveling snow, or power washing exteriors.
Streamlined cleaning processes through the use of eco-friendly products and efficient techniques.
Upheld safety standards by using appropriate personal protective equipment when handling hazardous materials or chemicals during cleanings.
Supported facility maintenance teams through thorough pre-and post-event cleanups at event venues, ensuring seamless transitions between events.
Removed trash, debris and other waste materials from premises.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Provided assistance to other staff members with cleaning of difficult areas.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Supervised supplies in inventory and submitted reorder requests.
Used organic-based chemicals to disinfect floors, counters and furniture.
Cleaned walls and ceilings with special reach tools following regular schedule.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Operated buffers and burnishers to clean and polish floors.
Used power scrubbing and waxing machines to scrub and polish floors.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Maintained optimal supply levels to meet daily and special cleaning needs.
Maintained floor cleaning and waxing equipment.
Responded immediately to calls from personnel to clean up spills and wet floors.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Education
High School Diploma -
Arthur Hill High School
Saginaw
04.2004
Skills
Strong work ethic
Self-motivation and initiative
Multitasking proficiency
Deep cleaning expertise
Professional appearance
Reliability and punctuality
Dusting and polishing know-how
Carpet cleaning proficiency
Pressure washing experience
Conflict resolution
Upholstery cleaning
Problem-solving capacity
Sanitization techniques
Interior and exterior cleaning
Housekeeping
Team collaboration
Cleaning and sanitizing
Physical stamina
Sweeping and mopping
Health and safety compliance
Disinfection practices
Customer service
Quality control
Laundry services
Crew management
Health and safety regulations
Complex Problem-solving
Quality assurance
Laundry
Supply inventory management
Problem-solving
Time management
Attention to detail
Multitasking and organization
Verbal and written communication
Basic maintenance
Record keeping
Upholstery maintenance
Polishing surfaces
Closet detailing
Commercial and residential cleaning
Safe cleaning with chemicals
Interior window washing
Restroom upkeep
Furniture rearrangement
Glass and window washing
Floor maintenance
Adaptable and flexible
New employee training
Safety standards and protocols
Flexible schedule
Communication and interpersonal skills
Trash collection and removal
Productivity and time management
Conscientious and Detail-oriented
Fixture cleaning and polishing
Checklists and recordkeeping
Restroom servicing
Decision-making
Special event preparation
Heavy lifting
Timeline
Professional Cleaner
Owner of TENAcious Cleaning, LLC
04.2022 - Current
High School Diploma -
Arthur Hill High School
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