Tena Caldwell

Professional Cleaner

Owner of TENAcious Cleaning, LLC

04.2022 - Current

Provided exceptional customer service while addressing specific cleaning requests from clients.
Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
Delivered quality customer service to address urgent needs and cleaning requests.
Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
Contributed to team efficiency by training new hires on company policies, procedures, and best practices in cleaning services.
Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Increased client retention rate through consistent attention to detail and thoroughness in all tasks performed.
Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.
Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
Used time management and efficient cleaning methods to meet deadlines.
Assisted with inventory management and restocked supplies as needed to maintain optimal productivity.
Worked alongside other cleaners to complete jobs in corporate office buildings.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Organized and used industrial cleaning products following strict safety procedures.
Promoted a healthy environment by disinfecting high-touch surfaces in both residential and commercial spaces.
Emptied trashcans and transported waste to collection areas.
Maximized cleaning efficiency by using advanced equipment such as carpet extractors, floor buffers, and pressure washers to achieve impressive results.
Safeguarded clients'' possessions by following proper procedures during the handling of valuables and fragile items.
Prevented pest infestations by properly disposing of trash and maintaining a clean environment in both indoor and outdoor spaces.
Improved visual appeal of outdoor spaces by performing seasonal tasks such as raking leaves, shoveling snow, or power washing exteriors.
Streamlined cleaning processes through the use of eco-friendly products and efficient techniques.
Upheld safety standards by using appropriate personal protective equipment when handling hazardous materials or chemicals during cleanings.
Supported facility maintenance teams through thorough pre-and post-event cleanups at event venues, ensuring seamless transitions between events.
Removed trash, debris and other waste materials from premises.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Provided assistance to other staff members with cleaning of difficult areas.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Supervised supplies in inventory and submitted reorder requests.
Used organic-based chemicals to disinfect floors, counters and furniture.
Cleaned walls and ceilings with special reach tools following regular schedule.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Operated buffers and burnishers to clean and polish floors.
Used power scrubbing and waxing machines to scrub and polish floors.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Maintained optimal supply levels to meet daily and special cleaning needs.
Maintained floor cleaning and waxing equipment.
Responded immediately to calls from personnel to clean up spills and wet floors.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Summary

Overview

Work History

Professional Cleaner

Education

High School Diploma -

Skills

Timeline

Professional Cleaner

High School Diploma -

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