Tena Khonizy
Salem,OR
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
10
10
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Owner
Khonizy Notary & Document Preparation
2016.07 - Current
- Bankruptcy preparation, notarize documents.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Prepared legal briefs, motions, and pleadings.
- Conferred with clients and other involved parties to gather and track case information.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Revised and finalized letters, briefs, and memos.
- Interviewed clients to obtain information relevant to cases.
- Produced legal documents such as briefs, pleadings and appeals.
- Reviewed Deed of Trust, Title Commitment and prior bankruptcies documents.
- Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
Restaurant Owner
Sisters Irish Bistro
2014.03 - 2023.10
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Supervised daily activities of restaurant and 5 employees.
- Maintained positive relationships with local community and government officials.
- Planned and executed strategies to increase customer loyalty and retention.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Hotel Front Desk Agent
Hilton Garden Inn Hotel
2018.05 - 2021.03
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Promoted hotel brand's loyalty program via social media, email and direct mail.
- Trained and Certified on OnQ and PIP
Education
Bachelor of Arts - Legal Studies
National Paralegal College
Phoenix, AZ 2015 - 2018
Associate of Arts - Legal Studies
Kaplan University-Davenport Campus
Iowa City, IA 2013 - 2015
Skills
- Accounts Payable
- Office Management
- Accounts Receivable
- Data Entry
- Microsoft Excel
- Front desk
- Microsoft Outlook
- Office experience
- Microsoft Office
- Regulatory Compliance
Certification
- Notary Public, 04/01/19, 04/01/24
- Notary Public - Oregon, 973476
- OLCC Service Permit
- Food Handler Certification
Personal Information
Willing To Relocate: Anywhere
Timeline
Hotel Front Desk Agent
Hilton Garden Inn Hotel
2018.05 - 2021.03
Owner
Khonizy Notary & Document Preparation
2016.07 - Current
Bachelor of Arts - Legal Studies
National Paralegal College
2015 - 2018
Restaurant Owner
Sisters Irish Bistro
2014.03 - 2023.10
Associate of Arts - Legal Studies
Kaplan University-Davenport Campus
2013 - 2015
- Notary Public, 04/01/19, 04/01/24
- Notary Public - Oregon, 973476
- OLCC Service Permit
- Food Handler Certification
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