Tena Wildes
Hillsville,VA
Summary
Work well in as a team player or independently in a fast-paced environment. Enjoy working with customers. Excellent communication skills. Detail orientated and organized. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sponsored Residential Provider
Mount Rogers Community Services
Wytheville
05.2022 - Current
- Work with Adults diagnosed with Intellectual disabilities
- Administer medication
- Prepare healthy meals
- Assist with daily needs
- Ensure residents safety in the home and community.
Daily Support Personal
Mount Rogers Community Services
Wytheville
05.2022 - Current
- Work with Adults diagnosed with Intellectual disabilities
- Administer medication
- Prepare healthy meals
- Assist with daily needs
- Ensure residents safety in the home and community.
Sponsored Residential Provider, ABA program and Daily Support Personnel
Wall Residences
Floyd
09.2021 - 05.2022
- Assist with preparing healthy meals
- Work with Adults with intellectual disabilities in 2 group homes
- Administer medication
- Assist with Daily needs
- Ensure residents safety.
Patient Representative
Blue Ridge Cardiology
Mt. Airy NC
07.2021 - 08.2021
- Greet patients check in
- Verify Demographic’s and insurance
- Collect co-pays
- Answer incoming telephone call
- Schedule appointments
- Reconciled money at end of day.
Rural Carrier Associate
United States Postal Service
Radford
04.2021 - 06.2021
- Sort local mail according to address, presorted mail, flats and packages
- Prepare mail vehicle for road ie do inspection of vehicle
- Load mail into mail vehicle according to route stops
- Deliver mail, scanning any packages, collecting certified mail information, collecting any outstanding postage, change of address information provided by consumers.
Line Worker at Abbott Laboratories
Aerotech Temporary Services
Westbrook, ME
08.2020 - 11.2020
- Assembled Coronavirus test kit and assist with shipping product.
Adult Behavioral Health Home Care Coordinator, MHRT/c
The Opportunity Alliance
South Portland, Maine
07.2016 - 01.2019
- Met with clients to complete assessments and other intake paperwork, obtain provider releases, and create Individual Treatment Plans
- Support and connect clients to local resources
- Assist clients in applying for Local State and Government benefits
- Met with clients to discuss treatment options such as Crisis Intervention, Substance Abuse Treatment, Medical provider options.
Adult Mental Health Case Manager / Behavioral Health Home Care Coordinator, MHRT/c
Tri County Mental Health Services
Lewiston, Maine
08.2015 - 06.2016
- Met with clients to complete assessments and other intake paperwork, obtain provider releases and create Individual Treatment Plans
- Support and connect clients to local resources
- Met with clients to discuss treatment options such as Crisis Intervention, Substance Abuse Treatment, Medical provider options
- Assist clients in applying for Local State and Government benefits.
Daily Living Skills Support Skills Program MHRT/c
Direct Community Care
Augusta, Maine
12.2013 - 06.2015
- Met with clients to complete assessments and other intake paperwork, obtain provider releases and create Individual Treatment Plans
- Support and connect clients to local resources
- Met with clients to discuss treatment options such as Crisis Intervention and Substance Abuse Treatment and Medical provider options
- Assist clients in applying for Local State and Government benefits.
Daily Living Skills Support MHRT1 and Skills Program MHRT/c
Graham Behavioral Services
Augusta, Maine
02.2013 - 12.2013
- Supported clients into community to obtain resources, to doctor appointments and grocery shopping
- Supported clients with side-by-side assistance with housekeeping and organization
- Cued clients to utilize coping skills to decrease or eliminate symptoms
- Gathered and processed Intake information on New Clients
- Detailed Documentation.
Daily Living Skills Support MHRT1
Merry Meeting Behavioral Health, Inc
Brunswick, Maine
11.2012 - 01.2013
- Supported clients into community to obtain resources, to doctor appointments and grocery shopping
- Supported clients with side-by-side assistance with housekeeping organization
- Cued clients to utilize coping skills to decrease or eliminate symptoms
- Gathered and processed Intake information on New Clients
- Detailed Documentation.
Daily Living Skills Support MHRT1
Break of Day Mental Health Group
Wiscasset, Maine
10.2010 - 11.2012
- Supported clients into community to obtain resources, to doctor appointments and grocery Shopping
- Supported clients with side-by-side assistance with housekeeping organization
- Cued clients to utilize coping skills to decrease or eliminate symptoms
- Gathered and processed Intake information on New Clients
- Detailed Documentation.
Custodian Part time (3 nights per week)
K N GEE ASSOCIATES, INC.
Portland, Maine
09.2008 - 02.2012
- Clean office building
- Restocked Supplies.
Customer Service Manager
PRATT ABBOTT CLEANERS
South Portland, Maine
11.2009 - 09.2010
- Prepared bank deposits and any reconciliation of monies
- Opening and closing of store
- Handle tagging of laundry and Inventory
- Scheduling counter help coverage
- Resolved consumer complaints
- Met with employees to discuss performance issues, evaluations, vacations and other Sensitive issues.
Medical Secretary
MAINE CARDIOLOGY ASSOCIATES
South Portland, Maine
06.2008 - 10.2008
- Processed physician orders
- Scheduled office, clinic, and hospital procedures
- Assisted patients in scheduling, prescriptions refills and triage calls
- Requested necessary medical records thru EMDR.
Patient Care Coordinator
NMHC ASCEND
South Portland, Maine
08.2007 - 04.2008
- Gather demographics and insurance information from patients
- Investigated medical and prescription insurance benefits
- Reviewed and processed prescriptions
- Collected payment and shipping information.
Patient Service Representative
MAINE MEDICAL FAMILY PRACTICE
Portland, Maine
02.2007 - 08.2007
- Greet all patients, register and/or check patient in by confirming appointments
- Verify demographics, insurance and collect co-payments
- Scheduled, rescheduled, confirmed, and canceled patient appointments.
Medical Administrative Assistant/Receptionist
BACK COVE MIDWIVES/Dr. Carol Ward
Portland, Maine
10.2001 - 02.2007
- Greet all patients and checked in
- Answered all incoming telephone and directed calls to providers or took message
- Verified demographics
- Verified and entered correct Insurance into patient electronic chart
- Checked out and collected copays from patients
- Confirming appointments and rescheduled if necessary
- Scheduled all patient appointments, including testing
- Entered provider schedule for year into system.
Education
Certification program, Muskie School University of Southern Maine -
Amethyst Training
01.2013
Graduated 1981, Typing, Accounting -
DEERING HIGH SCHOOL
01.1981
Data Processing, Computer Programming -
Portland Regional Vocational Technical Center
01.1980
Skills
- Progress Monitoring
- Patient Care
- Safety Awareness
- Client Confidentiality
- First-Aid and CPR
- Mental Health Support
- Patient Assistance
- Evidence-Based Practices
- Client Relationship Management
- Emergency Response
- Clinical Documentation
- Compassionate Caregiving
- Medication Administration
References
- Elizabeth Szarkowski, 207-274-3564
- Ron Hanson, 207-400-1081
- Bridget Larson, RN, 207-312-7219
- Aaron Hoffman, 207-749-0672
Affiliations
- enjoy outdoors camping and gardening
- antiquing
- cooking for parties
- watching movies at home
Accomplishments
- leadership role while supervisor out of work
- graduated with honors
- continued education for care coordination/case management
Certification
MHRT/c mental health rehabilitation tech/community integration specialist
First aid/CPR/AED certified
Safe Dose medication administration certified
Safety Care and Tova certified
Languages
English
Professional
References
References available upon request.
Timeline
Sponsored Residential Provider
Mount Rogers Community Services
05.2022 - Current
Daily Support Personal
Mount Rogers Community Services
05.2022 - Current
Sponsored Residential Provider, ABA program and Daily Support Personnel
Wall Residences
09.2021 - 05.2022
Patient Representative
Blue Ridge Cardiology
07.2021 - 08.2021
Rural Carrier Associate
United States Postal Service
04.2021 - 06.2021
Line Worker at Abbott Laboratories
Aerotech Temporary Services
08.2020 - 11.2020
Adult Behavioral Health Home Care Coordinator, MHRT/c
The Opportunity Alliance
07.2016 - 01.2019
Adult Mental Health Case Manager / Behavioral Health Home Care Coordinator, MHRT/c
Tri County Mental Health Services
08.2015 - 06.2016
Daily Living Skills Support Skills Program MHRT/c
Direct Community Care
12.2013 - 06.2015
Daily Living Skills Support MHRT1 and Skills Program MHRT/c
Graham Behavioral Services
02.2013 - 12.2013
Daily Living Skills Support MHRT1
Merry Meeting Behavioral Health, Inc
11.2012 - 01.2013
Daily Living Skills Support MHRT1
Break of Day Mental Health Group
10.2010 - 11.2012
Customer Service Manager
PRATT ABBOTT CLEANERS
11.2009 - 09.2010
Custodian Part time (3 nights per week)
K N GEE ASSOCIATES, INC.
09.2008 - 02.2012
Medical Secretary
MAINE CARDIOLOGY ASSOCIATES
06.2008 - 10.2008
Patient Care Coordinator
NMHC ASCEND
08.2007 - 04.2008
Patient Service Representative
MAINE MEDICAL FAMILY PRACTICE
02.2007 - 08.2007
Medical Administrative Assistant/Receptionist
BACK COVE MIDWIVES/Dr. Carol Ward
10.2001 - 02.2007
Certification program, Muskie School University of Southern Maine -
Amethyst Training
Graduated 1981, Typing, Accounting -
DEERING HIGH SCHOOL
Data Processing, Computer Programming -
Portland Regional Vocational Technical Center
MHRT/c mental health rehabilitation tech/community integration specialist
First aid/CPR/AED certified
Safe Dose medication administration certified
Safety Care and Tova certified
Similar Profiles
Brianna OsborneBrianna Osborne
Direct Support Professional at Mount Rogers Community ServicesDirect Support Professional at Mount Rogers Community Services
Austin BlankenshipAustin Blankenship
QMHP: Recovery Coach/Counselor 1 at Mount Rogers Community ServicesQMHP: Recovery Coach/Counselor 1 at Mount Rogers Community Services
Danyale LundyDanyale Lundy
Recruiter for Commander Navy Installations at 4s Silversword Software and ServicesRecruiter for Commander Navy Installations at 4s Silversword Software and Services