Te'Nadia Henley
Summary
Diligent Security professional with 3 years of experience monitoring government facility staff and visitors to maintain order and safety, while being enthusiastic with a high degree of accuracy in customer service and security.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Diversified Protection Corporation
09.2022 - 06.2023
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Maintained baton and cuffing certification.
- Performing searches and screening, which include physical interaction with detainees pat downs , property searches lifting bags weighing up to 50lbs, verifying documents/passports provided by detainee's aren't fraudulent.
- Supervise activities of detainees in custody.
- Transport detainees to proceedings and medical facilities.
- Provides security at various locations throughout the facility.
- Controlling entry and exits points.
- Responds quickly to incidents and assessed active situations for security concerns.
- Wrote timeframe reports detailing visitors, incidents, and resolutions.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
Waitress
Hooters
09.2019 - 05.2022
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Following rules and regulations promoting the Hooters brand by wearing proper attire , and maintaining beauty standards.
- Greeted new customers displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Checked guests' identification before serving alcoholic beverages and monitored alcohol intake for appropriate levels.
Unarmed Security Guard
Deployed Services
09.2021 - 03.2022
- Completed security training sessions to facilitate compliance with security protocols.
- Communicated with security team and building supervisors using two-way radios.
- Monitored detainees in custody and secured assigned posts.
- Verified each individual's right to enter restricted areas and denied access to unauthorized personnel.
- Conducted safety checks, inventory checks and completed hourly premise checks.
- Gathered and logged information for detailed reports, identified, and implemented resolutions and filed incident report to successfully manage complaints.
Education
High School Diploma -
Educational Opportunity Center
Yuma, AZ05.2019
Skills
- Interior and Exterior patrol
- Search and Seizure
- Report Writing
- Patient Transport
- De-Escalation Techniques
- Attentive and Observant
- Effective working relationships
- Sales Expertise
- Hospitality and Accommodation
- Team Player
Certification
- Armed Guard License
- Unarmed Guard License
- Baton training
- Handcuff training
- CPR Certification
- First Aid Certification
- Bartending License
- Food handlers Card
Languages
Spanish
Full Professional
Timeline
Armed Security Officer
Diversified Protection Corporation
09.2022 - 06.2023
Unarmed Security Guard
Deployed Services
09.2021 - 03.2022
Waitress
Hooters
09.2019 - 05.2022
High School Diploma -
Educational Opportunity Center
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