Summary
Overview
Work History
Education
Skills
Timeline
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TE'NAE RICHARDSON

Oklahoma City,Oklahoma

Summary

Client relations professional with solid background in delivering high-quality service and resolving complex client issues. Possesses strong commitment to team collaboration and achieving results. Recognized for adaptability and reliability in dynamic environments, with expertise in relationship management and communication skills.

Overview

7
7
years of professional experience

Work History

New Client Specialist

Paycom
09.2023 - Current
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Assisted in the transition to a new payroll system, providing support during implementation and training staff on its usage.

Legal Assistant

Arnold And Smith Law Firm
10.2022 - 09.2023
  • Communicated pertinent information to clients via phone, email, and mail.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.
  • Interviewed clients to obtain information relevant to cases.
  • Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.

Legal Assistant

National Litigation Law Group
02.2018 - 08.2022
  • Collected documents for each client for attorney review.
  • Developed and maintain relationships with each client following settlement proceedings.
  • Drafted various of letters to both clients and opposing counsel.
  • Develop relationships with opposing counsel and support staff.

Education

Bachelor of Arts - Professional Media

University of Central Oklahoma
Edmond, OK

Skills

  • Operational Logistics Expertise
  • Strategic Negotiation Skills
  • Customer Relationship Management
  • Problem Resolution
  • Document Organization Coordination
  • Facilitating Client Discussions
  • Professional Telephone Communication

Timeline

New Client Specialist

Paycom
09.2023 - Current

Legal Assistant

Arnold And Smith Law Firm
10.2022 - 09.2023

Legal Assistant

National Litigation Law Group
02.2018 - 08.2022

Bachelor of Arts - Professional Media

University of Central Oklahoma

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TE'NAE RICHARDSON