Summary
Overview
Work History
Education
Timeline
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Tenajah Baret

Bronx,NY

Summary

I have excellent written, oral and interpersonal communication skills. I am a highly motivated individual with experience working in a fast-paced environment. I can meet goals in a timely manner without compromise to the work quality. I am also very detail oriented with the ability to work under pressure and with the capability to work with all levels of management. I am very interactive with customers and create a welcomed environment.

Overview

13
13
years of professional experience

Work History

Guest Service Associate

European Wax Center
Bronx, NY
12.2023 - Current
  • Process guest payments, refunds, and appointment requests
  • Organize the reservation book based on guest requests and associate availability
  • Greet customers upon arrival and making them feel welcomed and comfortable
  • Administer check-in and checking-out
  • Maintain a safe, clean, organized and visually pleasant environment in front
  • Ensure customers needs are responded to in a timely manner
  • Responsible for educating all guests on benefits and savings of wax passes and consistency with waxing which will result in package sales.

Key Holder

Calzedonia Hudson Yards
Manhattan, NY
01.2012 - 03.2021
  • Arrive early to unlock the store and leave late to lock up
  • Assist staff across the store when needed
  • Trained and support new coworkers
  • Engaging with customers about the product
  • Assist customers when needed
  • Ensure quality customer service
  • Communicate any concerns with management
  • Replenishing making sure store up to par with organization
  • Window promoting products
  • Stockroom organizing such as labels and pricing
  • Shipment unboxing product and organizing.

Team member/ Key Holder

16 Handles
Manhattan, NY
10.2020 - 02.2021
  • Doing in store opening and closing procedures
  • Made sure the store was up to par with cleanliness and organization
  • Reported to my Manager to have a better understanding on being a Key holder
  • Engage with customers when they are having trouble deciding on things
  • Created a welcomed environment for customers
  • Gave friendliness and customer service when needed.

Virtual Teacher Assistant

04.2020 - 06.2020
  • Acted as primary liaison between students, teachers and parents
  • Coordinate and schedule meetings between parents, teachers and administrative staff
  • Created a safe, comfortable, and fun atmosphere for children to learn
  • Created documents and presentations as needed and allocated materials for teachers when necessary
  • Greeting and welcoming students/parents; I served as point person for all meetings including internal/external.

Teacher Assistant

P.S
Bronx, NY
01.2019 - 06.2019
  • Acted as primary liaison between students, teachers and parents
  • Organized and coordinated student-in-take and follow up interviews
  • Scanned, filed and entered student information amongst other confidential information into the required systems/software
  • Assisted in the coordination of trips and daily activities
  • Designed, developed and implemented indoor and outdoor activities and educational lessons
  • Coordinated and scheduled meetings internally and externally between parents and teachers.

VOLUNTEER

Soundview Educational Campus
Bronx, NY

Education

High School Diploma -

The Metropolitan Soundview High School
06.2019

Timeline

Guest Service Associate

European Wax Center
12.2023 - Current

Team member/ Key Holder

16 Handles
10.2020 - 02.2021

Virtual Teacher Assistant

04.2020 - 06.2020

Teacher Assistant

P.S
01.2019 - 06.2019

Key Holder

Calzedonia Hudson Yards
01.2012 - 03.2021

VOLUNTEER

Soundview Educational Campus

High School Diploma -

The Metropolitan Soundview High School

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Tenajah Baret