Tenaya Araneda
Walnut Creek
Summary
Reliable young professional who quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
7
7
years of professional experience
Work History
Assistant Manager & Barista
Cafenated Coffee Company
Berkeley
03.2024 - Current
- Prepared specialty coffee, espresso, and tea beverages using various types of espresso machines, and served or hosted brunch service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Worked as a team with other baristas and the kitchen staff to keep the café running smoothly.
- Led training sessions for new staff, focusing on best practices and company standards.
- Managed inventory processes, ensuring accuracy and timely replenishment of supplies.
- Monitored employee performance, providing feedback and support for professional development.
- Resolved customer inquiries effectively, maintaining high levels of satisfaction and service quality.
Retail Associate
Anastasia’s Vintage Thrift Store
Berkeley
05.2022 - 09.2022
- Helped managers close and open the store.
- Provided excellent customer service to create a welcoming environment.
- Collaborated with team members to manage inventory levels.
- Processed sales transactions using point-of-sale systems.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Camp Counselor
Akoma Summer Camp
Berkeley
06.2018 - 09.2021
- Assisted the camp director with all daily operations, including opening and closing.
- Planned and organized engaging recreational programs tailored to campers' interests.
- Assisted in training new counselors on camp policies and procedures.
- Managed daily schedules to ensure smooth operation of camp activities.
- Facilitated team-building exercises to promote cooperation among campers.
- Supervised campers during various activities and ensured their safety.
Education
Associate of Arts - Psychology
Diablo Valley College
Pleasant Hill, CA11-2026
High School Diploma -
Albany High School
Albany, CA06-2023
Skills
- 1 years of Barista experience
- 1 years of Server/Hostess experience
- 6 months of cafe assistant manager experience
- Square and Toast POS system experience
- Customer service and communication skills
- Multitasking and organization
- Hard working
- Attention to detail
- Team collaboration
- conflict resolution
- Adaptability and flexibility
- Quick study
- Drink and food presentation
- Creativity
Affiliations
- Passion for music, art, and dance
Timeline
Assistant Manager & Barista
Cafenated Coffee Company
03.2024 - Current
Retail Associate
Anastasia’s Vintage Thrift Store
05.2022 - 09.2022
Camp Counselor
Akoma Summer Camp
06.2018 - 09.2021
Associate of Arts - Psychology
Diablo Valley College
High School Diploma -
Albany High School