Summary
Overview
Work History
Education
Skills
Timeline
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TENAYA JONES

Dallas,OR

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

7
7
years of professional experience

Work History

Office Manager/Payroll Assistant

Dakota's Automotive
02.2022 - 05.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.

Caregiver

Salem Senior Helpers
01.2021 - 02.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.

Office Administrative Assistant

Clear Water Lights
03.2019 - 01.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Responded to inquiries from callers seeking information.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.

Junior Advocate

Sacramento Children's Home
03.2017 - 11.2020
  • Drafted precise legal briefs, memoranda, and other essential documents for court proceedings.
  • Supported clients during mediation sessions, leading to satisfactory resolutions without litigation.
  • Achieved successful verdicts by diligently representing clients in court trials and hearings.
  • Maintained professional relationships with clients through regular communication and updates on case progress.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required in a Junior Advocate role.

Education

High School Diploma -

Cordova High School
Rancho Cordova, CA

Bachelor of Science -

University of Phoenix
Online
01.2027

Skills

    Customer Service

    Office Management

    Organizational Skills

    Office Administration

    Data Entry

    Customer Relations

    Clear oral/written communication

    Scheduling and calendar management

    Administrative Support

    Clerical Support

    Relationship Building

    Scheduling

    Billing

    Sales and Retail Experience

Timeline

Office Manager/Payroll Assistant

Dakota's Automotive
02.2022 - 05.2024

Caregiver

Salem Senior Helpers
01.2021 - 02.2022

Office Administrative Assistant

Clear Water Lights
03.2019 - 01.2021

Junior Advocate

Sacramento Children's Home
03.2017 - 11.2020

High School Diploma -

Cordova High School

Bachelor of Science -

University of Phoenix

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TENAYA JONES