Tenaya Thomas

Highly motivated and detail-oriented Truck Dispatcher & Customer Service Professional with a background in logistics, freight brokerage, and client relations. Capable at managing transportation operations, optimizing routes, and ensuring freight movement while delivering exceptional customer service. Strong ability to build and maintain relationships with drivers, clients, and carriers, ensuring seamless communication and satisfaction. Established track record in problem-solving, conflict resolution, and multi-tasking in fast-paced environments. Background in ministry and leadership has strengthened interpersonal skills, adaptability, and a passion for service excellence.

• Customer-Centric Mindset: Passionate about delivering outstanding service and creating positive client experiences.
• Strong Communication Skills: Ability to effectively communicate with customers, drivers, and carriers to ensure smooth operations.
• Adaptability & Problem-Solving: Experienced in handling unexpected challenges with professionalism and efficiency.
• Entrepreneurial Drive: Committed to building a successful logistics business while continuously improving service quality.
• Military Spouse Background: Skilled in adjusting to fast-paced, high-pressure environments while maintaining strong relationships.
• Reliability & Strong Work Ethic: Committed to delivering high-quality service, whether in logistics, healthcare, or customer relations.