Dependable professional with a strong educational background and some experience in the field, adept at working in fast-paced environments, demonstrating exceptional problem-solving skills, and technical proficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technician
Lashley Technologies
06.2024 - Current
Chinhoyi
Site surveys
Home networking installations and repairs
Monitor and maintain network performance, ensuring optimal uptime and availability
Assist in troubleshooting network issues and resolving technical problems
Maintain records of system configurations and other related documentation
Provided support for end-users experiencing networking issues.
Technician's Assistant
11.2022 - 06.2024
Ray of hope broadcasting(Work related learning) - Zvishavane
Assisted in the training of new non technical staff
Troubleshot network connectivity issues
Resolved customer complaints promptly through effective communication strategies
Troubleshot systems and equipment and ran tests to make effective recommendations.
Education
Bachelor of Engineering: Honors Degree - Telecommunications Engineering
Midlands State University
06.2024
Skills
Basic Linux commands in Bash shell
Basic SQL queries
Filtering and packet capture using tcpdump and Wireshark
Familiar with Splunk and Chronicle
Familiar with the Cabinet installation process
Router configuration, mounting, troubleshooting and usage in all operation modes
Cabling(cable trunking) and cable management
Firm grasp of Basic cybersecurity concepts and processes(Risk Assessment, Incident reports, asset classification, final reports etc )
Certification
ISC2 Certified in Cybersecurity
Timeline
Technician
Lashley Technologies
06.2024 - Current
Technician's Assistant
11.2022 - 06.2024
Bachelor of Engineering: Honors Degree - Telecommunications Engineering
Midlands State University
ISC2 Certified in Cybersecurity
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