Te'Necia Manson
Longview,TX
Summary
Goal-oriented paraprofessional caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials. Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology. Enthusiastic , experienced in providing staff support in educational or childcare environments. Worked with children individually and in small groups while providing basic reading, writing and math instruction and other education-related activities as assigned. Reliable employee seeking paraprofessional position. Offering excellent communication and good judgment. Experienced paraprofessional with over 5 years of experience in Gilmer ISD.. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Paraprofessional Aide
Gilmer Independent School District
Gilmer, TX
08.2017 - 05.2021
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
- Prepared instruction materials constructed bulletin boards and set up work areas.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Handed out classroom materials, like pencils, paper and crayons.
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Managed workflows of classroom volunteers and trained on school procedures.
- Organized and guided skills practice, research and memorization tasks for students.
- Prepared reports and paperwork for parent-teacher conferences.
- Maintained head count and attendance sheets.
- Graded tests and papers and recorded grades for teaching staff.
- Reported on student progress, behavior and social skills to parents.
Medical Assistant
Good Shepherd Hospital
Longview, TX
11.2014 - 07.2016
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Ambulated, turned and positioned patients.
- Compiled necessary documents for surgical billing packages.
- Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
- Managed 50 customer calls per day.
Cashier/Pharmacy Technician Trainee
Walmart
Longview, TX
09.2000 - 05.2013
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured, and compounded medications following standard procedures.
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked automated medication dispensing equipment.
- Assisted with filling hundreds of prescriptions daily. Some going to central fill if possible.
- Completed insurance forms and billed insurance companies.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Conducted drug product reviews and assisted Pharmacists and staff in drug inventory management.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Generated prescription labels using EMR, verifying accuracy of patient and medication information.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Managed over 50 customer calls per day
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
Education
Certified Personal Trainer - Health And Fitness
International Sports Science Association
Carpinteria, CA11.2021
Certified Clinical Medical Assistant - Medical Assisting
Vista College
Longview, TX12.2015
High School Diploma -
Gilmer High School
Gilmer, TX05.2001
Skills
- Positive Reinforcement Strategies
- Verbal and Written Communication
- Preparing Instructional Material
- Supervising Student Activities
- Reading and Writing Support
- Materials Development
- Small Group and Individual Assistant
- Helping Students with Special Needs
- Calm and Patient Demeanor
- Organization and Prioritization
- Motivating and Inspiring Students
- Organizing and Distributing Materials
Accomplishments
- Tutored three special needs students before and after school.
- Supported four classroom teachers in implementing a developmentally-appropriate curriculum for a group of 10 students.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Awarded multiple bonuses for punctuality and outstanding attendance.
- Resolved product issue through consumer testing.
Certification
- CPR Certified
- Certified Personal Trainer
Additional Information
- Leadership
- Time Management
- Collaboration
Timeline
Paraprofessional Aide
Gilmer Independent School District
08.2017 - 05.2021
Medical Assistant
Good Shepherd Hospital
11.2014 - 07.2016
Cashier/Pharmacy Technician Trainee
Walmart
09.2000 - 05.2013
Certified Personal Trainer - Health And Fitness
International Sports Science Association
Certified Clinical Medical Assistant - Medical Assisting
Vista College
High School Diploma -
Gilmer High School
- CPR Certified
- Certified Personal Trainer
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