Vincent Ford
Washington,DC
Summary
Accomplished candidate experienced in generating business for myself and companies I have worked for. I have a proven track record of successfully generating sales and profit through direct sales tactics. I am highly skilled in persuading customers to buy into a service or product through the use of understanding customers needs and providing outstanding customer service. In addition to that, I am thorough at observing customers and establishing effective marketing strategies to surpass quotas for myself and companies I have invested my time into. In essence, my work experience combined with my charismatic personality has allowed me to be an asset to customers and to companies.
Overview
15
15
years of professional experience
Work History
Senior Barber
Lees Barbershop
04.2020 - Current
- Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
- Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
- Utilized conflict resolution strategies when dealing with dissatisfied customers or miscommunications between team members.
- Devised marketing and sales strategies to maximize business success.
- Generated income of over $70,000 annually.
- Aided in inventory management, ensuring adequate stock of essential supplies for seamless daily operations.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Managed complex appointment schedule for high-volume client base.
- Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
- Managed financial aspects of the business including budgeting, forecasting, cash flow and management.
Direct Sales Representative (Dooor-to-Door)
Presidential Exteriors
01.2019 - 03.2020
- Delivered compelling sales presentations that emphasized key features and benefits of Presidential Exterior's products and services, resulting in increased conversion rates.
- Met customers in homes to discuss and demonstrate the best products the company had to offer.
- Achieved aggressive monthly quota of $15,000 consistently.
- Increased market share with effective prospecting and lead generation tactics.
- Established trust with clients through transparent negotiations, ethical practices, and excellent service delivery standards.
- Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
Direct Sales Representative (Door to Door)
Renewal by Andersen Window Replacement
06.2019 - 08.2019
- Achieved aggressive sales quota of $40,000 within a two month time period.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Educated prospective clients about product features, benefits, and pricing structures to facilitate informed decision-making processes.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.
Seasonal Driver Helper
UPS
11.2017 - 12.2017
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
- Lifted and carried packages weighing up to 100 pounds.
- Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
- Maintained vehicle organization and cleanliness and reported any issues to driver.
- . Upheld company values through excellent customer service skills while addressing client inquiries or concerns regarding their deliveries.
IDT Energy Sales Representative (Summer Intern)
IDT Energy
06.2016 - 08.2016
- Demonstrated expertise in the energy market, allowing clients to make informed decisions based on accurate and reliable information.
- Maintained comprehensive knowledge of industry trends and advancements, ensuring accurate information was presented to clients.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties.
- Exceeded monthly sales targets by delivering effective presentations and negotiating favorable contract terms.
HVAC Engineering Assistant
Drilling and Nailing
01.2010 - 04.2016
- Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Exemplified professionalism at all times when interacting with clients, colleagues, and supervisors to maintain a positive company reputation.
- Maintained safe work environments by adhering to strict safety protocols and guidelines.
- Joined pipes or tubing to refrigerant and water sources to form complete circuit.
- Demonstrated adaptability by working on a wide variety of HVAC systems across residential, commercial, and industrial settings.
Fire Station Administrative Assistant
Drilling and Nailing
06.2014 - 08.2014
- Assisted firehouse EMS administrator I
- Filed documents
- Communicated with operators
- Organized materials
- Ran errands around the office.
Education
Bachelor of Science - Police Science
Virginia State University (Some College)
Petersburg, VA12.2020
High School Diploma -
Idea Public Charter School
Washington, DC01.2016
Skills
- Door-to-Door Experience
- Conflict Management
- Heavy Lifting
- Load & Unload
- Microsoft Windows
- Negotiation
- Word Processing
- Strong Communication Skills
- Exceptional customer service
- Team Leadership Qualities
- Sanitation and Cleanliness
- Continuing Education Commitment
- Marketing and Promotion Strategies
- Extensive product knowledge
- Expert Haircutting Techniques
- Highly motivated self-starter
- Outstanding client retention
- Business Management
- Persuasion techniques
- Territory Management
- Neighborhood canvassing
- Product Knowledge
- Database Management
- Strong Sales Techniques
- Sales experience
Timeline
Senior Barber
Lees Barbershop
04.2020 - Current
Direct Sales Representative (Door to Door)
Renewal by Andersen Window Replacement
06.2019 - 08.2019
Direct Sales Representative (Dooor-to-Door)
Presidential Exteriors
01.2019 - 03.2020
Seasonal Driver Helper
UPS
11.2017 - 12.2017
IDT Energy Sales Representative (Summer Intern)
IDT Energy
06.2016 - 08.2016
Fire Station Administrative Assistant
Drilling and Nailing
06.2014 - 08.2014
HVAC Engineering Assistant
Drilling and Nailing
01.2010 - 04.2016
Bachelor of Science - Police Science
Virginia State University (Some College)
High School Diploma -
Idea Public Charter School
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