Personable and dedicated employee with extensive experience in the customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Purchasing Specialist
Southside Behavioral Health
Clarksville, VA
07.2023 - Current
Verified over 200 invoices for accuracy prior to payment processing.
Negotiated prices, terms and conditions with suppliers to obtain best possible pricing for over 20 facilities.
Monitored over 100 delivery schedules to ensure timely receipt of goods or services.
Developed strategies for cost savings and process improvements.
Performed market research to identify new sources of supplies or services at competitive prices.
Compiled data from sources such as catalogs, supplier quotes, and customer requirements.
Maintained records of all procurement activities including supplier contracts and purchasing documents.
Maintained a database of over 50 approved suppliers along with their contact information.
Assisted in developing specifications for equipment, materials and services to be purchased.
Prepared purchase orders and sent to distributors and suppliers.
Office Manager
Portsmouth Public Schools
07.2020 - 07.2023
Developed and implemented office policies and procedures.
Supervised over 20 staff members.
Assisted with the preparation of budgets, forecasts and financial statements.
Coached new hires on company processes while managing employees to achieve maximum production.
Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
Coordinated meetings, conferences, travel arrangements and department activities.
Office Manager/Bookkeeper
Hampton City Public Schools
08.2019 - 07.2020
Developed and implemented office policies and procedures.
Assisted with the preparation of budgets, forecasts and financial statements.
Supervised over 20 staff members.
Coordinated meetings, conferences, travel arrangements and department activities.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Provided administrative support to management team including preparing reports and presentations.
Answered over 150 phone calls a day, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Education
Associate Of General Studies -
Tidewater Community College
Norfolk, VA
12.2020
Skills
Financial Management
Staff Training
CRM Software
Team Management
Employee Coaching and Motivation
Office Management
Information Confidentiality
Customer Service
Administration and Reporting
Scheduling and Coordinating
Communication
Vendor Relationship Management
Cost-Reduction Strategies
Procurement
Data Organization
Contract Negotiation
Affiliations
Order of the Eastern Star
References
References available upon request.
Timeline
Purchasing Specialist
Southside Behavioral Health
07.2023 - Current
Office Manager
Portsmouth Public Schools
07.2020 - 07.2023
Office Manager/Bookkeeper
Hampton City Public Schools
08.2019 - 07.2020
Associate Of General Studies -
Tidewater Community College
Similar Profiles
Elizabeth C. EngelhornElizabeth C. Engelhorn
Executive Director at Southside Behavioral HealthExecutive Director at Southside Behavioral Health