Teneekqua Spence
Riverview,FL
Summary
Multi-talented and collaborative Sales/Administrative manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering several years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.
Overview
7
7
years of professional experience
Work History
Sales Manager
HOME2 SUITES TAMPA USF
Tampa, FL
04.2023 - Current
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Resolved customer complaints regarding sales and service.
Account Manager
HAVANTUR BAHAMAS LTD
THE BAHAMAS, NASSAU
07.2017 - 07.2021
- Provided training and guidance to new Account Managers.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of all customer interactions in the CRM system.
- Prepared monthly financial statements for each account.
- Processed invoices and payments in accordance with company policies and procedures.
- Reconciled vendor statements, investigated and resolved discrepancies.
- Maintained accounts payable files and records in an organized manner.
- Entered data into accounting system to maintain accurate financial records.
- Prepared checks for payment of vendor invoices on a timely basis.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Assisted with month-end closing activities as needed.
- Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
Education
High School Diploma -
C R Walker
NASSAU, THE BAHAMAS06-1997
Skills
- Time Management
- Interpersonal skills
- Communication Skills
- Data organization
- Administrative operations
- Dedicated Team Player
Timeline
Sales Manager
HOME2 SUITES TAMPA USF
04.2023 - Current
Account Manager
HAVANTUR BAHAMAS LTD
07.2017 - 07.2021
High School Diploma -
C R Walker
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