Darryl Richardson
Saginaw,MI
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Panda Express
Saginaw, MI
09.2016 - Current
- Collaborate with management on developing strategic plans for achieving business goals.
- Ensure compliance with safety regulations and company policies.
- Create and manage budgets for travel, training, and team-building activities.
- Conduct regular performance reviews for employees to identify areas for improvement.
- Plan training sessions to improve employee effectiveness, and address areas of weakness.
- Effectively resolve conflicts between team members.
- Supervise daily operations, including scheduling shifts and assigning duties.
- Monitor employee attendance records, timekeeping, and payroll information.
Shift Leader
Panda Express
Saginaw, MI
02.2014 - 09.2016
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Upheld company standards and compliance requirements for operations.
- Implemented strategies to increase sales and improve service quality.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Adhered to all health code regulations while preparing food items for customers.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Assisted the general manager and assistant manager with the operations game plan and the implementation of company initiatives.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Education
High School Diploma -
A.H. Parker High School
Birmingham, AL06-2010
Skills
- Recruiting, interviewing, and hiring
- Budget assistance
- Sales monitoring
- Employee performance evaluations
- Project management
- Excellent communication
- Community Outreach
- Promoting brand awareness
- Achieving store financial targets
- Ensuring workability, intensity, and integrity
- Microsoft Word
- PowerPoint
Accomplishments
- In 2015, I became a part of a new store team that trained new associates. New store openings included Livonia, Sterling Heights; Mount Pleasant; Bay City; Flint; Brighton; Toledo, and Cleveland Ohio.
Timeline
Assistant Manager
Panda Express
09.2016 - Current
Shift Leader
Panda Express
02.2014 - 09.2016
High School Diploma -
A.H. Parker High School
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