Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
SUMMARY OF PROFICIENCIES
Generic

Teniea L. Adams

Pearland,TX

Summary

Seasoned professional with over 10 years of success in the utility sector, specializing in business and systems requirements, user acceptance testing, and end-user training. Proven ability to leverage past experiences to inform strategic decision-making, ensuring effective solutions to complex work issues. Detail-oriented and analytical, with exceptional multitasking and prioritization skills that optimize resources for outstanding results. Strong people management and interpersonal communication skills foster customer and stakeholder confidence while promoting teamwork synergies across diverse teams.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Analyst II

CenterPoint Energy LLC.
02.2023 - Current
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback
  • Analyzed open orders, backlog, and sales data to provide sales team with insights
  • Conducted interviews with key business users to collect information on business processes and user requirements
  • Collaborated with teams in product line transition to streamline manufacturing footprint
  • Assessed business requirements to forecast annual budgetary operational costs of approximately
  • Performed gap analysis to identify areas of improvement
  • Collaborated with stakeholders to define project objectives and criteria.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.

Distribution Project

CenterPoint Energy LLC.
01.2015 - 05.2022
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Coached employees through day-to-day work and complex problems.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Studied processes, implemented cost reductions, and developed reporting procedures to maintain administrative workflow.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Safety Project Coordinator

Adecco Staffing
06.2013 - 01.2015
  • Provided safety training to employees, managers, and executives.
  • Created safety policies and procedures for various facilities to use.
  • Monitored and evaluated workplace safety metrics to identify trends and areas of improvement.
  • Handled any emergencies as directed and to the best of my ability.
  • Conducted job hazard analyses and risk assessments to identify and mitigate potential safety hazards.
  • Maintain all required OSHA documentation.
  • Checked facilities for compliance with fire, hazard, and safety regulations.
  • Order and maintain personal protective equipment and first aid supplies.
  • Maintain updated safety binders and OSHA recordkeeping compliance.
  • Maintain safety records and prepare monthly safety reports.
  • Ensure monthly inspections and weekly meetings are completed each month.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.

Education

Bachelor - Business Management, Human Resources

University of Houston-Downtown
Houston, TX
08.2024

Associate of Arts - undefined

Lone Star College
Houston, TX
08.2021

Skills

  • Detail Oriented
  • Exceptional Communication
  • Time Management skills
  • Operations Management
  • Problem-solving skills

Accomplishments

  • Data Organization - Classified, recorded and summarized numerical and financial data to compile and keep financial records.
  • Product Development - Led team of 6 direct reports to determine packaging, positioning, pricing, advertising, sales forecasts and promotional aspects for successful new product launch.

Certification

  • Emergency Operational Plan (CenterPoint Energy)
  • Cybersecurity Awareness-Phishing
  • Communicating with impact
  • Safety Awareness
  • Introduction to Project Management
  • Project Management for non-project managers
  • Vendor and Contract Management Certification
  • Grammar Crash Course
  • How Your Utility Makes Money
  • Business Writing
  • Business Ethics
  • Data Privacy
  • CNP annual safety refresher
  • The Texas Electric Utility Code of Conduct
  • Proper Document Disposal
  • Thought Pioneering 101
  • Increasing Emotional Intelligence
  • Continous Improvement

Timeline

Business Analyst II

CenterPoint Energy LLC.
02.2023 - Current

Distribution Project

CenterPoint Energy LLC.
01.2015 - 05.2022

Safety Project Coordinator

Adecco Staffing
06.2013 - 01.2015

Associate of Arts - undefined

Lone Star College

Bachelor - Business Management, Human Resources

University of Houston-Downtown

SUMMARY OF PROFICIENCIES

  • MS Office (PowerPoint, Excel, Word), Teams, Google suite, Share Point, OneNote
  • DocuSign, Panda Doc, Concord, Accello
  • Distribution Design Programs, Mobile Data, SAP, CRM, IRIS, Predictive and Maintenance Services (PDMS), GIS, SAP

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