Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teniesha Juniel

Madison

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

17
17
years of professional experience

Work History

Amazon Delivery Driver

T.D Logistics
09.2024 - 05.2025
  • Communicated effectively with dispatch regarding route changes and customer inquiries.
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Independent Contractor

AMF Services LLC
03.2024 - 09.2024


  • Developed comprehensive project plans, outlining objectives, resources, and milestones for successful execution.
  • Pick-up and drop off vehicles to costumers from state to state.
  • Managed project timelines and deliverables to ensure client satisfaction and operational efficiency.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Contact dispatch for on road requirements, demands, safety, and incident situation's.
  • Upload receipts for any purchases on fuel, hotels, car washes and details.

Barns Jewish Hospital

Housekeeping Services
08.2023 - 05.2024
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Manager

Pilot Travel Center Flying J
08.2022 - 12.2023
  • Operate Cashier and Cat weighting Scale.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Developed and implemented strategic initiatives that improved operational processes and resource allocation.
  • Facilitated training sessions to promote best practices in project management and team collaboration.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees, and patrons for fuel, showers, and a Fast Food Restaurant.
  • Daily reports

Home Health Care Personal Assistant

D.O.R.S
01.2017 - 05.2024
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Assisted clients with physical therapy exercises.
  • Helped clients to maintain independence and quality of life.

Front Desk Receptionist

Extended Stay America
02.2019 - 05.2020
  • Managed check-in and check-out processes, ensuring efficient guest service and satisfaction.
  • Coordinated room assignments and maintained accurate guest records using hotel management software.
  • Assisted with resolving guest complaints promptly, fostering positive relationships and repeat business.
  • Trained new front desk staff on procedures, enhancing team performance and operational efficiency.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected room deposits, fees, and payments.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Developed FAQ document for common visitor inquiries, streamlining information provision.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Assistant Crew Leader

C.F.A Staffing
03.2015 - 05.2017
  • Observed packing operations to verify conformance to specifications.
  • Mentored junior crew members, fostering skill development and teamwork within the crew.
  • Coordinated daily workflow, optimizing resource allocation for project efficiency and timely completion.
  • Organized regular team meetings to discuss progress on projects, share updates, and identify areas for improvement.
  • Assisted in the recruitment and training of new crew members, resulting in a stronger workforce.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.

Secretary's Assistant (Mayor Office!)

City Hall (Summer Job)
04.2008 - 09.2010
  • Expedited document processing by utilizing office equipment such as scanners, photocopiers, and fax machines with proficiency.
  • Kept sensitive information secure through proper handling of confidential documents according to established policies and procedures.
  • Enhanced office efficiency by organizing and maintaining filing systems for both physical and digital documents.
  • Provided exceptional customer service while greeting visitors at reception or via phone calls, directing them appropriately within the organization.
  • Maintained a clean and organized workspace that facilitated an optimal working environment for both the Secretary and their colleagues.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Education

Associate of Science - Medical Assistance Office Business

Vatterott College
MO
03-2018

Associate of Science - R.N

University of Phoenix
Tempe, AZ
04-2012

Associate of Science - C.N.A

Southwestern Illinois College
East St. Louis Il
06-2011

Skills

  • Direct patient support
  • Documenting vital sign measurements
  • Mobility support
  • Personal hygiene assistance
  • Assistance with daily living
  • Cooking skills
  • Logistics transportation specialist
  • Administrative coordination
  • Sanitation management
  • Warehouse
  • Foster Parent
  • Demonstrate adaptability
  • Critical issue analysis
  • Compliance with laws and regulations
  • Relationship builder
  • Strong listening and empathy skills

Timeline

Amazon Delivery Driver

T.D Logistics
09.2024 - 05.2025

Independent Contractor

AMF Services LLC
03.2024 - 09.2024

Barns Jewish Hospital

Housekeeping Services
08.2023 - 05.2024

Manager

Pilot Travel Center Flying J
08.2022 - 12.2023

Front Desk Receptionist

Extended Stay America
02.2019 - 05.2020

Home Health Care Personal Assistant

D.O.R.S
01.2017 - 05.2024

Assistant Crew Leader

C.F.A Staffing
03.2015 - 05.2017

Secretary's Assistant (Mayor Office!)

City Hall (Summer Job)
04.2008 - 09.2010

Associate of Science - Medical Assistance Office Business

Vatterott College

Associate of Science - R.N

University of Phoenix

Associate of Science - C.N.A

Southwestern Illinois College

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Teniesha Juniel