TENIKA PROSPER
General Management
LEWISVILLE,TX
Summary
General Manger with over ten(10) years committed to enhancing operations effectively, multiplying revenue, and actively improving customer satisfaction in various high volume organizations and settings. Proven ability to lead, train, and motivate staff, while fostering collaborative work environment to achieve collective goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards to drive team to success. I possess a Managers ServSafe certification. I also have a Boarder and Customs seal for securit search.
Overview
14
14
years of professional experience
Work History
Supervisor
ABM Industries
11.2025 - Current
- Perform, and monitor ten(10) teams execute full aircraft searches for International and Domestic aviation daily according to company policy and procedures
- Provide a comprehensive operational analysis daily
- Cultivating a supportive work environment, and strengthen team productivity
- Offering guidance and constructive feedback, motivate and applaud team members to boost confidence and mural
Manager
Krew Kitchen (Gideon Toal Management Inc.)
10.2024 - 11.2025
- Guided staff of twenty-two(22) in executing daily business operations with four(4) diverse concepts managing Front of the House and Back of the House
- Curated one(1)new concept to the three(3) that existed originally, developed opening menu, crafted cuisines that generated a fifteen percent(15%) increase in profit and customer engagement
- Enforced superior customer service, in addition a non-negotiable high standard for food and safety in the unit.
- Manage weekly scheduling of staff, weekly ordering from vendors, overseen monthly inventory, driving financial performance, managing the bottom line
Supervisor to Operations Manager
Sodexo (Morgan State University)
03.2012 - 10.2024
- Recruited, trained, supervised, motivated teams, as well as encouraging a positive work culture with two percent(2%) turnover rate
- Developed and implemented operational plans, aligning tasks with company goals, foreseeing future needs
- Managed budgets, tracked finances, birthed marketing strategies, allocated financial resources, overseeing inventory for six(6) retail stores and three(3) student dining halls. Tracked key performance indicators(KPIs) regularly to aide continuous improvement
- Responsible for conducting food and safety audits regularly according to state law and company compliance ...etc
Education
GED -
Baltimore City Community College
01.2014
Timeline
Supervisor
ABM Industries
11.2025 - Current
Manager
Krew Kitchen (Gideon Toal Management Inc.)
10.2024 - 11.2025
Supervisor to Operations Manager
Sodexo (Morgan State University)
03.2012 - 10.2024
GED -
Baltimore City Community College
Skills
- Goal oriented
- Staff management
- Inventory control
- Process monitoring and improvement
- Operations management
- Excellent Customer Service
- Strategic planning
- Inventory and Ordering