Tenille Aragon
Carlsbad,NM
Summary
Objective is to perform with a high degree of accuracy, produce a tangible, positive impact, demonstrate the ability to achieve desired results, communicate clearly and concisely, demonstrate competent performance and possess a strong knowledge of computer fundamentals. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
13
13
years of professional experience
Work History
Human Resources Specialist
Lifehouse Carlsbad
04.2021 - Current
- Human Resource Administrator will work cooperatively with Accounting Team Leader to assist in the Accounting and Human Resource Department area-specific responsibilities, including but not limited to: Customers, Oversite of Insurance and Contract billing, Contract knowledge to assist in Human Resources and payroll, Oversite of all employee files upon completion of all required documentation
- The Primary Role in Human Resources is hiring new employees, support and assist employees with the proper documents regarding Worker’s Compensation issues, and fax documents to the appropriate agencies within required timeline, Knowledge of payroll benefits to support employees
- Work directly with the Executive Team and staff of140 employees
- Duties include but are not limited to: answering the telephone, directing phone calls, communicating with the public when required, knowledge of all Programs available within the facility.
Billing Supervisor
Golden Services Inc.
11.2018 - 03.2021
- Medical Billing Supervisor oversees preparation of medical bills and invoices, calculation of provider charges, and verification of patient insurance
- Medical Billing Supervisor oversees submission of claim reports and filing procedures
- Monitors revenue cycle activities and resolves any issues
- Contributes to development of processes and procedures
- Thorough knowledge of functional area under supervision.
Forensic Interviewer
Cavern City CAC
09.2016 - 10.2018
- Collaborate with all members of the Multidisciplinary Team (MDT), conduct forensic interviews with children who are believed to be possible victims of child sexual abuse and serious physical abuse and neglect
- Testify in criminal, civil and/or juvenile court when necessary to clarify information obtained during an interview with the child
- Participate in quarterly forensic interview peer review, facilitate monthly MDT meetings
- Participate in on-going initiatives of the CAC, manage the CAC NCA Trak database and case files, work to ensure best practice approaches and adherence with NCA Accreditation Standards
- Provide community outreach, education and preventative services to agencies and community members and other duties and special projects assigned by the CAC Director
Admissions/Marketing Coordinator
San Pedro Nursing and Rehabilitation Center
02.2016 - 09.2016
- Develop long range and short-range marketing plans, establishing goals and objectives consistent with the overall goals and annual budget of the facility
- Develop and implement promotional activities that highlight the facility’s ability to provide quality care and service
- Track relevant marketing data and prepare reports as required by the administrator
- Act as a liaison with physicians’ offices, discharge planners and other referral sources
- Conduct tours of the facility and grounds for potential residents
- Follow up on inquiries and maintain current and active waiting lists
- Maintain an accurate record of available beds and daily and monthly census
- Interview applicants for admission and acquire necessary information, documentation, releases, authorizations and signatures
- Interview responsible parties and obtain required information and signatures
- Explain to responsible parties’ policies and procedures of facility
- Provide all necessary information to nursing, administration, social services, insurance providers, Medicare, etc
- Develop and maintain a good working rapport with the other departments within the facility, specifically social services and nursing
- Maintain professional confidentiality.
Administrative Assistant
Golden Services & Casa de Oro Services
10.2011 - 05.2016
- Managing telephone systems, screen calls, taking and relaying messages
- Providing information to callers, greeting persons entering organization and directing individuals to correct destination
- Dealing with queries or requests from the customers and public
- Providing general clerical and administrative support to all levels of professionals
- Assisting manager of Case de Oro with Safe Exchange, Supervised Visitation, JPO services
- Preparing letters and documents, receiving and sorting out e-mail and deliveries
- Ensuring that common areas in office premises are equipped with required office supplies as appropriate
- Coordinating the maintenance and repair of office equipment.
Education
Associate of Arts - General Education
NMSU-Carlsbad
Carlsbad, NM12.2010
High School Diploma -
Carlsbad Senior High
Carlsbad, NM05.1996
Skills
- Attention to detail
- Perform duties with accuracy
- Positive attitude
- Exceptional multitasking abilities
- Collaborates well with others
- Proficient with the most current computer programs
- Customer Relations
- HR policies and procedures
- Training and mentoring
- Recruiting
- Diversity and Inclusion
- Pre-Employment Screening
- Employee Relations
- Microsoft Office Suite
- Background Checks
- Compensation and benefits
- Employee Onboarding
- Employee Retention
- Exit Interviews
- Recruitment
- Microsoft Office
- Human Resources Support
- Documentation and Recordkeeping
- New Hire Onboarding
- New Hire Orientation
- Termination Documentation
- Complaint Handling
- Drug Testing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Human Resources Specialist
Lifehouse Carlsbad
04.2021 - Current
Billing Supervisor
Golden Services Inc.
11.2018 - 03.2021
Forensic Interviewer
Cavern City CAC
09.2016 - 10.2018
Admissions/Marketing Coordinator
San Pedro Nursing and Rehabilitation Center
02.2016 - 09.2016
Administrative Assistant
Golden Services & Casa de Oro Services
10.2011 - 05.2016
Associate of Arts - General Education
NMSU-Carlsbad
High School Diploma -
Carlsbad Senior High
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