Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tenille Robinson

Monroe,LA

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Queen mama foods
Tallulah, LA
01.2004 - 06.2017
  • Resolved billing discrepancies with vendors or customers promptly.
  • Collaborated with external auditors during annual audits of company finances.
  • Performed month-end closing activities.

Customer Service Representative

Queen mama foods
Tallulah, LA
01.2004 - 06.2017
  • Provided accurate information about products and services to customers.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved customer complaints promptly and efficiently.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

Associate of Science -

Ultimate Medical Academy - Clearwater
Clearwater, FL
06-2015

Bachelor of Science - Health Administration

University of Phoenix
Tempe, AZ

Skills

  • Paperwork Processing
  • Consultative Sales
  • Appointment Scheduling
  • Account updating
  • Inbound and Outbound Calling
  • Call Management
  • Scheduling
  • Complaint resolution
  • Active Listening
  • Product Sales
  • Problem Resolution
  • Customer consulting
  • Order Fulfillment
  • Computer Proficiency
  • Courteous demeanor
  • Administrative Support

Timeline

Customer Service Representative

Queen mama foods
01.2004 - 06.2017

Customer Service Representative

Queen mama foods
01.2004 - 06.2017

Associate of Science -

Ultimate Medical Academy - Clearwater

Bachelor of Science - Health Administration

University of Phoenix
Tenille Robinson