Tenille Wells
McDonough,GA
Summary
Resourceful Restaurant Shift Lead adept at maintaining high productivity and efficiently completing tasks. Possess specialized skills in team management, customer service, and conflict resolution. Excel in communication, leadership, and adaptability, ensuring smooth operations and positive dining experiences.
Energetic and reliable professional with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative.
Skilled in diverse food preparation and serving tasks, with experience spanning from kitchen prep to customer service. Possess strong organizational skills, ability to work efficiently under pressure, and commitment to maintaining high standards of hygiene and quality. Contributed positively to team dynamics and consistently received positive feedback for speed and accuracy in fulfilling orders.
Overview
5
5
years of professional experience
Work History
Team Member
Jack’s restaurant
Barnesville , GA
2023.01 - 2024.02
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
Shift Leader
Starbucks
Griffin, GA
2020.03 - 2023.03
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Adhered to all health code regulations while preparing food items for customers.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
Shift Leader
Bojangles' Famous Chicken 'n Biscuits
Griffin, GA
2018.09 - 2021.12
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
Education
High School Diploma -
Griffin High School
Griffin, GA2017-05
Some College (No Degree) -
Southern Crescent Technical College
Griffin, GASkills
- Cleaning
- Workplace Safety
- Customer Service
- Complaint resolution
- Cash Handling
- Money Handling
- Organizing Work Stations
- Account Management
- Production Scheduling
- Operations Support
- Quality Inspections
- Decision-making capabilities
- Rules Enforcement
- Shift checklists
- Assigning Work
- Shift Paperwork Completion
- Operational standards
- Recordkeeping
- Taking Orders
- Food safety knowledge
- Proper equipment operation
- Kitchen Support
Timeline
Team Member
Jack’s restaurant
2023.01 - 2024.02
Shift Leader
Starbucks
2020.03 - 2023.03
Shift Leader
Bojangles' Famous Chicken 'n Biscuits
2018.09 - 2021.12
High School Diploma -
Griffin High School
Some College (No Degree) -
Southern Crescent Technical College