Teniola Ajayi
Hyattsville,MD
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. A Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
7eleven
03.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Head, Human Resources
AWA Technology Services
10.2019 - 02.2025
- Developed and implemented recruiting and training strategies that onboarded 150 employees.
- Created organisational filing systems for records and correspondence.
- Effectively managed employee relations for 5 departments.
- Expertly managed leavers processes, end-of-probation reviews, changes to appointments and termination of fixed-term contracts in a timely manner, keeping relevant staff informed of change.
- Facilitated new hire on-boarding programme by scheduling training initiatives, resolving issues and processing paperwork.
- Advised top management on appropriate employee corrective actions.
Business Analyst
Ojuola Ventures Nig Ltd
05.2016 - 09.2019
- Computed, recorded, and proofread data, records and reports.
- Collaborated with business unit team members to design new applications system to enhance client requirements for mobile computing capabilities.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Created and executed marketing/PR campaigns, including new product introductions and existing product development.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Utilized data visualization techniques to present and explain complex data sets.
Executive Assistant
Ministry of Local Government
05.2015 - 05.2016
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Education
Bsc - Political Science
University of Lagos
Lagos02.2015
Skills
- Employee dispute resolution
- Training and Development
- Research Skills
- Recruitment and Retention strategies
- Project management
- Data analysis
- Organization
- Communication
- Leadership
Certification
• Data Analytics
Languages
English
Native or Bilingual
Timeline
Sales Associate
7eleven
03.2025 - Current
Head, Human Resources
AWA Technology Services
10.2019 - 02.2025
Business Analyst
Ojuola Ventures Nig Ltd
05.2016 - 09.2019
Executive Assistant
Ministry of Local Government
05.2015 - 05.2016
Bsc - Political Science
University of Lagos
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