Teniqua Smith
Detroit,MI
Summary
Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Overview
6
6
years of professional experience
Work History
Lead Preschool Teacher
Li'l Graduates Child Development Center
New Baltimore, MI
01.2020 - 06.2024
- Planned and implemented developmentally appropriate activities to meet the physical, emotional, intellectual and social needs of children.
- Encouraged positive behavior through positive reinforcement techniques such as praise and rewards.
- Monitored classroom supplies inventory levels and ordered new items as needed.
- Attended professional development workshops to stay current on best practices in early childhood education.
- Communicated regularly with parents regarding student progress, behavioral issues or any other concerns they may have had about their child's well-being.
- Facilitated parent-teacher conferences when needed in order to discuss student progress or areas needing improvement.
- Collaborated with other teachers to plan special events such as field trips or holiday parties.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Taught children foundational skills in colors, shapes and letters.
Cashier
McDonald's
New Baltimore, MI
02.2020 - 07.2020
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Shift Supervisor
Popeyes Chicken
New Baltimore , MI
05.2019 - 12.2019
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Maintained accurate records of daily transactions and deposits.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Completed opening and closing duties to facilitate business operations.
Wait Staff Member
Bad Brads BBQ
New Baltimore, MI
09.2018 - 02.2019
- Processed payments accurately using cash registers or point-of-sale systems.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Answered questions about menu selections and made recommendations when requested.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Checked back with customers during meals to ensure satisfaction with food and service.
Cashier
Family Dollar
New Baltimore, MI
10.2018 - 01.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Verified customer age requirement for alcohol or tobacco purchases.
Education
GED -
Clark County School District
Las Vegas, NV09-2012
Some College (No Degree) - Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder, COBachelor of Education - Early Childhood Education
Rochester University
RochesterSkills
- Goal-Oriented
- Inventory Oversight
- Customer Assistance
- Cash Handling
- Cash Register Operation
- Credit and cash transactions
- Order Packaging
- Order Taking
- POS system operations
- Daily Reporting
- Behavior Modeling
- Classroom Management
- Compliance understanding
- Key decision making
References
References available upon request.
Timeline
Cashier
McDonald's
02.2020 - 07.2020
Lead Preschool Teacher
Li'l Graduates Child Development Center
01.2020 - 06.2024
Shift Supervisor
Popeyes Chicken
05.2019 - 12.2019
Cashier
Family Dollar
10.2018 - 01.2019
Wait Staff Member
Bad Brads BBQ
09.2018 - 02.2019
GED -
Clark County School District
Some College (No Degree) - Culinary Arts
Auguste Escoffier School of Culinary Arts
Bachelor of Education - Early Childhood Education
Rochester University
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