Tenise Taylor
Los Angeles,CA
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged effective multitasking and hospitality service expertise at IZOLA to significantly improve guest satisfaction. Skilled in cleaning and sanitation, my proactive approach and ability to work collaboratively boosted team efficiency. My strong communication skills and detail-oriented nature have consistently contributed to achieving and surpassing company goals. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
5
5
years of professional experience
Work History
Hostess
IZOLA
01.2024 - 01.2024
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Kitchens For Good
Richard
07.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Baker
Westcare CCTRP
03.2023 - 04.2023
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Trained and supervised new employees on bakery operations and procedures.
- Resolved customer concerns with positive approach and constructive strategies.
- Produced consistently high-quality baked goods for customers.
Server
Chilis
02.2023 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Dining
Chowchilla State Prison
08.2018 - 02.2022
- Participated in regular training sessions on food safety standards and practices, ensuring compliance within the dining area.
- Contributed to increased sales by upselling menu items and promoting daily specials to customers.
- Assisted in training new team members on restaurant protocols, contributing to overall staff development and cohesion within the workplace.
- Supported management in maintaining a high level of customer satisfaction by consistently delivering exceptional service and fostering loyalty among patrons.
- Enhanced customer satisfaction by efficiently taking and serving meal orders with a friendly demeanor.
- Ensured proper food handling and storage practices were followed, minimizing waste and ensuring a safe dining environment for guests.
- Consistently adhered to dress code requirements and personal grooming standards, presenting a polished appearance that reflected positively on the establishment''s reputation for quality service.
Education
Associate in Psychology - Psychology
Featheriver
Los Angeles04.2027
Certified in Hospitality - Hospitality
Kitchens For Good
San Diego06.2023
GED -
Sierra Vista Adult School - Central Calif. Women's Facility
Chowchilla, CA10.2022
Certified in Office Administration - Microsoft Excel, Microsoft Word, Etc
Los Angeles Job Corps
Los Angeles01.2011
Skills
- Cleaning and sanitation
- Phone Etiquette
- Menu Memorization
- Table Bussing
- Effective Multitasking
- Hospitality service expertise
- Food Running
- Detail Oriented
Timeline
Hostess
IZOLA
01.2024 - 01.2024
Kitchens For Good
Richard
07.2023 - 01.2024
Baker
Westcare CCTRP
03.2023 - 04.2023
Server
Chilis
02.2023 - 04.2023
Dining
Chowchilla State Prison
08.2018 - 02.2022
Associate in Psychology - Psychology
Featheriver
Certified in Hospitality - Hospitality
Kitchens For Good
GED -
Sierra Vista Adult School - Central Calif. Women's Facility
Certified in Office Administration - Microsoft Excel, Microsoft Word, Etc
Los Angeles Job Corps
Similar Profiles
Kurt GrimaKurt Grima
Head of FINANCE & TREASURY MANAGER at IZOLA BANK plcHead of FINANCE & TREASURY MANAGER at IZOLA BANK plc
Adrian FormosaAdrian Formosa
Head of Operations at Izola BankHead of Operations at Izola Bank
Rebecca Nicole DeguaraRebecca Nicole Deguara
Front Office Administrator at Izola BankFront Office Administrator at Izola Bank