Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tenise Tucker

Sacramento,CA

Summary

Dynamic Venue Manager with a proven track record at Varsity Spirit Fashion, excelling in staff management and event coordination. Enhanced team efficiency through effective training and relationship building, while implementing safety improvements that fostered a secure environment. Recognized for boosting employee morale and optimizing inventory management to elevate guest satisfaction.

Overview

15
15
years of professional experience

Work History

Venue Manager

Varsity Spirit Fashion
12.2022 - Current
  • Assisted in daily team operations to ensure efficient workflow and task completion.
  • Supported management in training new employees on core responsibilities and safety protocols.
  • Engaged in problem-solving discussions to identify areas for improvement within team dynamics.
  • Facilitated communication between departments to foster teamwork and project alignment.
  • Maintained accurate records of inventory and supplies, contributing to resource management efforts.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Improved safety procedures to create safe working conditions for workers.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishments.
  • Engaged with customers to address inquiries and enhance overall satisfaction.

Cashier Floor Supervisor

Varsity Spirit Fashion
12.2022 - Current
  • Supervised cashier team, ensuring accurate transactions and compliance with company policies.
  • Trained new cashiers on systems and customer service protocols, enhancing team efficiency.
  • Monitored cash register operations for accuracy, resolving discrepancies promptly to maintain integrity.
  • Implemented process improvements that streamlined checkout procedures, reducing customer wait times.
  • Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.
  • Ensured accurate pricing by regularly updating price tags on shelves as per store policies.
  • Boosted employee morale with regular feedback sessions and recognition of hard work and dedication.
  • Contributed to sales growth by upselling products or informing customers about current promotions or discounts available.
  • Ensured all cashiers adhered to company policies and procedures, maintaining a high level of professionalism at all times.
  • Maintained a safe working environment by enforcing compliance with health and safety regulations among the cashier team.

Snack Bar Volunteer

Northern Valley Sports Booster Club
05.2010 - 05.2024
  • Oversaw snack bar operations, ensuring compliance with health and safety regulations.
  • Trained new volunteers on food handling procedures and customer service standards.
  • Managed inventory levels, conducting regular audits to minimize waste and optimize stock.
  • Developed engaging promotional strategies to increase snack bar sales during events.
  • Implemented efficient cash handling processes, enhancing transaction accuracy and speed.
  • Collaborated with event organizers to align snack offerings with audience preferences.
  • Managed cash transactions accurately, balancing the cash register at the end of each shift.
  • Provided support during special events, helping to create a positive experience for all attendees.
  • Addressed customer inquiries and concerns promptly, demonstrating strong problem-solving abilities.
  • Assisted in maintaining a clean and organized workspace, ensuring a positive environment for both customers and staff.
  • Streamlined order taking process through clear communication with kitchen staff members.
  • Adhered to established policies regarding portion control, minimizing waste while maximizing profitability.
  • Supported inventory management by accurately tracking stock levels and notifying supervisors of shortages.
  • Maintained supplies and condiments stations, keeping them clean and well-stocked throughout shifts.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Demonstrated adaptability by effectively multitasking during peak hours to ensure timely service for all customers.
  • Established rapport with regular customers by remembering preferences and engaging in friendly conversation.
  • Performed opening and closing duties as needed, preparing the snack bar for successful operation each day.
  • Accurately operated cash register to process customer payments.

Education

Academic

American Legion Senior High School
Sacramento, CA
06-1989

Skills

  • Event coordination
  • Relationship building
  • Guest relations
  • Staff management
  • Pre-event walkthroughs
  • Crowd control
  • Building safety codes

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].

Timeline

Venue Manager

Varsity Spirit Fashion
12.2022 - Current

Cashier Floor Supervisor

Varsity Spirit Fashion
12.2022 - Current

Snack Bar Volunteer

Northern Valley Sports Booster Club
05.2010 - 05.2024

Academic

American Legion Senior High School

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Tenise Tucker