Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tenise Hall

Kansas City,MO

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

10
10
years of professional experience

Work History

Insurance Customer Service Representative

GEICO
Lenexa, Kansas
11.2021 - 11.2022
  • Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
  • Processed new policy applications and updated existing policy documents.
  • Researched relevant policy information to answer customer questions.
  • Facilitated payment processing for premium payments and renewals.
  • Advised customers on available coverage options that best fit their individual needs.
  • Collaborated with colleagues from other departments to resolve escalated customer issues.

Paralegal Assistant /Legal Secretary

Cummings, McCorey, Davis & Acho P.L.C.
Kansas City, MO
02.2021 - 07.2021
  • Organized case files, including maintaining filing systems, photocopying documents and scanning records into databases.
  • Provided administrative support to lawyers by scheduling appointments, coordinating travel arrangements and preparing expense reports.
  • Screened incoming calls from potential clients seeking legal advice.
  • Collaborated with attorneys on various projects including drafting motions, organizing evidence and preparing exhibits for trial.
  • Participated in client interviews, observed questioning process and documented information.

Surgical Technologist/CNA/Advanced CMA

Cascade HealthCare Services
Kansas City, Missouri
04.2013 - 07.2021
  • Prepared and maintained sterile field for surgical procedures.
  • Assisted in the application of wound dressings, casts, and other medical devices.
  • Provided assistance to surgeons during operations by passing instruments and other supplies.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Organized operating room by setting up surgical trays with instruments according to surgeon preference.
  • Kept inventory of supplies and ordered new items as needed.
  • Assisted in positioning patients on operating table and covered them with sterile drapes.
  • Completed documentation related to patient care, such as recording vital signs or documenting medications administered.
  • Communicated effectively with surgeons, nurses, anesthesiologists, scrub techs., while performing duties in the OR environment.
  • Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
  • Used hemostatic clamps, suture ligatures and electrocautery equipment to control bleeding.
  • Cleaned and restocked operating room, gathering and placing equipment and supplies.
  • Counted sponges, needles and instruments before and after operation.
  • Prepared dressings or bandages, applying or assisting with application following surgery.
  • Provided technical assistance to surgeons, surgical nurses or anesthesiologists.
  • Scrubbed arms and hands and assisted surgical team with scrubbing, masks and surgical clothing.

Education

Associate of Science - Surgical Technology

National American University
Wichita, KS
11-2017

High School Diploma -

Moundridge High School
Moundridge, KS
05-2011

Some College (No Degree) - Prenursing Studies

Hutchinson Community College
Hutchinson, KS

Some College (No Degree) - EMT

Hutchinson Community College
Hutchinson, KS

Skills

  • Professionalism
  • Time Management
  • Task Prioritization
  • Reliability

Timeline

Insurance Customer Service Representative

GEICO
11.2021 - 11.2022

Paralegal Assistant /Legal Secretary

Cummings, McCorey, Davis & Acho P.L.C.
02.2021 - 07.2021

Surgical Technologist/CNA/Advanced CMA

Cascade HealthCare Services
04.2013 - 07.2021

Associate of Science - Surgical Technology

National American University

High School Diploma -

Moundridge High School

Some College (No Degree) - Prenursing Studies

Hutchinson Community College

Some College (No Degree) - EMT

Hutchinson Community College
Tenise Hall