Teneia Howard
Atlanta,Georgia
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly experienced individual known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
4
4
years of professional experience
Work History
Sales Associate
DTLR
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Driver
FETCH Delivery Partner
05.2023 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
Ride Attendant
Six Flags Over Georgia
07.2020 - 11.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Business Management
Clemson University
09.2024
Undecided
Atlanta Metropolitan College
01.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Safety awareness
- Cleanliness Maintenance
- Equipment Operation
- Mechanical Troubleshooting
Honorsandawards
- Best All Around Cheerleader: 2020, 2021, 2022
- Principal's List: 2019, 2022
Interestsandskills
Trustworthy, Adaptable, Takes Correction, Patient, Pays Attention to Detail, High School Varsity Football Sideline Cheer, High School Varsity Competition Cheer, and Clemson University Cheer
Major
Business Management
Community Service
Samaritan House at Mount Moriah Baptist Church, 04/06/2022 - 04/07/2022, Assistor of food distribution, Atlanta, GA
Timeline
Driver
FETCH Delivery Partner
05.2023 - Current
Ride Attendant
Six Flags Over Georgia
07.2020 - 11.2020
Sales Associate
DTLR
Business Management
Clemson University
Undecided
Atlanta Metropolitan College
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