Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tenisha Huffstead

Baltimore,MD

Summary

Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

14
14
years of professional experience

Work History

Property Manager

Huffstead Management
09.2021 - Current
  • Manage and oversee private landlord properties single family and apartment units (Residential & commercial)
  • Maintain monthly expenses such as rent, maintenance, and other important vital expenses pertaining to property
  • Maintain vendor and contractor transactions and process yearly tax returns as required for all vendors
  • Manage & facilitate all rental/full renovation turnovers for properties
  • Create and maintain marketing strategies for leasing properties
  • Facilitate leasing for all potential and future residents.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Administered operations to handle needs of more than 100 tenants across 120 property units.

Addictions Counselor

One Promise Counseling and DUI Education
04.2022 - 11.2023
  • Facilitates individual and group counseling sessions
  • Complete biopsychosocial assessments on admitting clients and determine level of care they are eligible for
  • Correspond with parole & probation, Dept of social services, lawyers, and other organizations to coordinate and report treatment status/progress
  • Engage in weekly treatment team meetings to collaborate on client treatment, goals, and other pertinent information regarding level of care provided to clients
  • Create partnerships with local organizations who can provide additional care to clients.
  • Developed strong therapeutic alliances with each client which contributed towards better engagement in treatment process.
  • Enhanced professional knowledge by attending regular trainings on emerging trends in addiction counseling techniques.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, addressing clients'' physical, mental, and emotional health.
  • Educated families on impact of addiction and how to support their loved ones in recovery, strengthening relationships and promoting healing.

Property Manager

Baltimore EZ Home Rentals
07.2017 - 10.2021
  • Managed properties for private landlords
  • Single family, apartment buildings, commercial, condominiums, and rooming houses
  • Rent collection, monthly accounting of rents coming in and paying owners
  • Oversaw all maintenance calls and correspond directly with maintenance team to complete projects
  • Filed monthly eviction notices (failure to pay) for non-paying tenants
  • Experience with project management in overseeing rehab projects, correspond with Contractors and oversee project from start to finish
  • Facilitated property sales for landlords looking to buy or sell property.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.

Family Service Caseworker Social Worker

Department of Social Services
03.2016 - 01.2017
  • Allocated resources to families that assisted them with reaching their goals
  • Foster care social worker for children who are apart of the foster care system
  • Provided safety, well-being, and permanency to children and adolescents in foster care
  • Scheduled frequent meetings with clients to observe and monitor their interaction at home and in school, IEP meetings, other services provided to the youth
  • Facilitated recurrent assessments and data to confirm that placements were safe for children and adolescents
  • Managed Chessie and other pertinent data records for each service provider to ensure status updates, compensation and other information
  • Participated in regular team building meetings to improve effective and efficient program strategies to promote clients success
  • Facilitated FIM meetings to coordinate foster youth best care.

Substance Abuse Counselor

Pine Heights Treatment Center
04.2011 - 09.2015
  • Serve as a certified addiction support liaison for the organization
  • Analyze, develop, and created individualized treatment plan goals for individual clients
  • Maintained a caseload of clients to see weekly for sessions
  • Processed Health Choice insurance treatment plans for each client
  • Prepare and coordinate individualized referrals
  • Conducted weekly group counseling sessions
  • Completed intake for clients coming into seek treatment
  • Answered phones and triage for new patients
  • Engaged in weekly treatment team meetings with staff to further assist in the growth of each client treatment.

Family Service Caseworker Social Worker

Department of Social Services
01.2010 - 04.2011
  • Allocated resources to families that assisted them with reaching their goals
  • Foster care social worker for children who are apart of the foster care system
  • Provided safety, well-being, and permanency to children and adolescents in foster care
  • Scheduled frequent meetings with clients to observe and monitor their interaction at home and in school, IEP meetings, other services provided to the youth
  • Facilitated recurrent assessments and data to confirm that placements were safe for children and adolescents
  • Managed Chessie and other pertinent data records for each service provider to ensure status updates, compensation and other information
  • Participated in regular team building meetings to improve effective and efficient program strategies to promote clients success
  • Facilitated FIM meetings to coordinate foster youth best care.

Education

Master of Science - Human Service Administration

University of Baltimore & Coppin State University
Baltimore, MD
12.2013

Bachelor of Arts - Human Services

Stevenson University
Stevenson, MD
12.2009

Skills

  • Proficient in Microsoft office 365
  • Excellent communication skills
  • Grant writing
  • Project & property management,
  • Property Inspections
  • Customer service-focused
  • Exceptional oral and written communication skills
  • Staff Management
  • Leasing and sales
  • Maintenance knowledge

Timeline

Addictions Counselor

One Promise Counseling and DUI Education
04.2022 - 11.2023

Property Manager

Huffstead Management
09.2021 - Current

Property Manager

Baltimore EZ Home Rentals
07.2017 - 10.2021

Family Service Caseworker Social Worker

Department of Social Services
03.2016 - 01.2017

Substance Abuse Counselor

Pine Heights Treatment Center
04.2011 - 09.2015

Family Service Caseworker Social Worker

Department of Social Services
01.2010 - 04.2011

Master of Science - Human Service Administration

University of Baltimore & Coppin State University

Bachelor of Arts - Human Services

Stevenson University
Tenisha Huffstead