Tenisha Jimenez

• Developed strong bonds with each child, creating a sense of security within the childcare environment.
• Improved language skills in young children through engaging storytelling and interactive activities.
• Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
• Supported the development of fine motor skills with hands-on activities, such as arts and crafts projects.
• Managed daily routines efficiently, keeping children on track with scheduled naps, meals, and activities.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Read stories, sang songs and facilitated creative play.
• Responded to inquiries from parents and guardians.

• Basic pet care such as walking, feeding, playing with or even medicine distribution.

• Organization of any area in or outside a home.

• Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
• Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
• Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
• Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
• Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
• Coordinated with facilities to set up surgeries for 5 General Surgeons.

• Collected co-payments and verified insurance coverage
• Scheduled and confirmed patient appointments for all 5 satellite cardiology offices
• Responded to patient billing or financial inquiries, directing to appropriate departments, as necessary
• Performed administrative functions such as faxing, sending emails, scanning medical documents in patient’s charts
• Team player and multi-tasker, monitored work queues to ensure information was complete in Epic system
• Assigned tracking and insurance referrals for all satellite offices
• Traveled to 5 different locations to assist in front desk duties
• Became the lead “go-to” person for new employees, challenging calls for new and established patients and etc.