Tenishia DeCosta
Las Cruces,NM
Overview
8
8
years of professional experience
Work History
Store Manager
Dispensary Near Me
Las Cruces, NM
08.2023 - 11.2024
- Implemented campaigns and promotions to help with developing goods and services.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Performed regular price checks to ensure competitive pricing.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
- Planned special promotions or discounts based on market trends.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Updated POS system with new products and promotional offers.
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sales Representative Manager
Russell Cellular Verizon Wireless
Socorro, NM
02.2020 - 07.2023
- Performed sales consultations and educated clients on products and services.
- Monitored competitor's activities in order to stay ahead of the competition.
- Executed strategic sales plans to expand customer base and revenue.
- Resolved conflicts between customers and company representatives.
- Prepared monthly reports that tracked sales performance versus budget expectations.
- Identified potential customers and developed relationships with them.
- Provided ongoing support for existing customers by addressing inquiries, resolving issues, and upselling additional products or services.
Crew Manager
Blakes Lotaburgar
Socorro, NM
01.2017 - 05.2018
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Assisted management team in developing new menu items, promotional campaigns, and other initiatives.
- Ordered supplies and monitored inventory levels to maintain an efficient operation.
- Supervised and trained crew members on safety protocols, customer service standards, and job duties.
- Oversaw the daily operations of the restaurant, including food preparation, customer service, and cleanliness standards.
- Trained new employees to perform duties.
Caregiver
Positive Outcomes Inc.
Socorro, NM
02.2017 - 12.2017
- Supported bathing, dressing and personal care needs.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Instructed family members on how to provide bedside care.
- Laundered clothing and bedding to prevent infection.
Education
High School Diploma -
Socorro High School
Socorro, NM05-2012
Skills
- Store operations oversight
- Promotional planning
- Operational budgeting
- Hourly shift management
- Personnel development
- Strategic planning
- Goals and performance
- Inventory control
- Recruiting and hiring
- Process improvements
- Sales strategies
- Multitasking and organization
- Performance reviews
- Bank and safe deposits
- Training and mentoring
- Team leadership and coaching
- Cash management
Languages
Navajo
Limited
Timeline
Store Manager
Dispensary Near Me
08.2023 - 11.2024
Sales Representative Manager
Russell Cellular Verizon Wireless
02.2020 - 07.2023
Caregiver
Positive Outcomes Inc.
02.2017 - 12.2017
Crew Manager
Blakes Lotaburgar
01.2017 - 05.2018
High School Diploma -
Socorro High School