Tenishia Tillery
Summary
Affordable Housing Professional with over 30 years of extensive expertise in compliance, training, and property management. Demonstrates strong leadership and analytical skills, ensuring federal housing compliance and optimizing portfolio strategies. Proficient in Microsoft Office, Yardi, and policy development, with a proven track record in enhancing operational efficiency and stakeholder collaboration.
Overview
19
19
years of professional experience
Work History
HUD Account Executive
U.S. Department of Housing and Urban Development
01.2024 - Current
- Manage federal housing compliance for Section 8 and PRAC properties while streamlining documentation processes and maintaining stakeholder relationships for a portfolio of 80+ properties
- Monitor regulatory adherence and contract management for multi-unit properties while providing strategic recommendations for portfolio optimization
- Lead cross-functional communications with HUD staff, lenders, and stakeholders while ensuring comprehensive technical reporting and compliance
- Facilitate stakeholder success through expert guidance on federal housing regulations while maintaining thorough documentation standards
- Analyze regulatory requirements and conduct property assessments to enhance portfolio performance while maintaining strict federal compliance standards
- Foster strategic partnerships with HUD teams, property owners, and lenders to ensure seamless program execution and regulatory alignment
- Boosted partnership satisfaction by developing and maintaining strong relationships through effective communication
- Facilitated as a liaison between Headquarters and the PBCA's
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Learning and Development Specialist
Enterprise Residential, LLC
01.2022 - 12.2023
- Designs and delivers courses for organizational growth, enhancing team skills and knowledge
- Organized over 8 impactful company events, fostering leadership and team cohesion
- Supports cross-departmental initiatives, driving collaborative success
- Conducted monthly new hire orientation, ensuring seamless onboarding and integration
- Analyze training needs, develop targeted learning solutions, and coordinate high-impact company events to enhance employee engagement
- Partners with department heads to create tailored development programs, aligning learning initiatives with strategic business objectives
- Streamlined training process for new hires, accelerating time to productivity by 20%
- Aligned training programs with organizational goals, ensuring that learning initiatives directly supported overarching business objectives
- Spearheaded transition to virtual training environments, enabling continuous learning amidst remote working conditions
- Trained and mentored over 40 new personnel hired to fulfill various roles
- Developed instructional materials on Crucial Conversations training courses
Sr. Compliance Analyst
Enterprise Residential, LLC
05.2006 - 12.2021
- Led compliance oversight for multi-state property portfolio, achieving 100% success rate across 10+ lease-up properties while ensuring adherence to Section 8, HOME, and LIHTC regulations
- Streamlined compliance processes through Yardi system implementation, providing comprehensive training and support to on-site teams across four states
- Managed HAP voucher processing and TRACS error monitoring while serving as key liaison between property staff and monitoring agencies
- Orchestrated successful annual audits and certifications for state housing agencies, ensuring complete documentation and regulatory compliance achieving at least a Satisfactory outcome or above
- Delivered analytical support and compliance expertise to operational teams, facilitating smooth property management across diverse funding programs
- Developed comprehensive compliance monitoring framework, optimizing HAP voucher processing and reducing TRACS errors through systematic quality controls
- Served as a subject matter expert on Special Claims. Led initiative in garnering claims revenue for Section 8 properties
- Played a key role in promoting an environment of continuous improvement within the organization by identifying opportunities for enhancing existing compliance processes and strategies
- Streamlined internal audit processes for improved efficiency and risk mitigation
- Maintained compliance with annual recertification timely completion
- Prepared documentation and records for upcoming audits and inspections
- Stayed current with latest changes to applicable regulatory standards and company procedures
- Conducted periodic compliance audits and reviews to identify areas of improvements
Education
Master's - Ministry
Christian World College of Theology
Salisbury, MD01.2018
Skills
- Leadership Management
- Training
- Customer Service
- Compliance
- HUD
- LIHTC
- Yardi
- Microsoft Office
- Fair Housing
- Budget Management
- Property Management
- Policy Development
- Reporting
Timeline
HUD Account Executive
U.S. Department of Housing and Urban Development
01.2024 - Current
Learning and Development Specialist
Enterprise Residential, LLC
01.2022 - 12.2023
Sr. Compliance Analyst
Enterprise Residential, LLC
05.2006 - 12.2021
Master's - Ministry
Christian World College of Theology
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