Tenitia Grice
Moncks Corner,SC
Summary
Detail-oriented and process-driven professional with 13+ years of experience in a high-volume, fast-paced environment. Proven ability to follow detailed work instructions, maintain quality standards, and support team performance. Seeking a Fabrication Specialist role with Boeing Commercial Airplanes to apply strong attention to detail, safety awareness, and commitment to precision manufacturing.
Overview
14
14
years of professional experience
Work History
Customer Service Supervisor
T-Mobile Call Center
North Charleston, SC
01.2012 - 01.2026
- - Led daily operations in a fast-paced, production-driven environment, ensuring adherence to standardized procedures and quality metrics.
- - Interpreted and executed detailed written and verbal instructions to maintain consistency and accuracy in workflows.
- - Trained and coached team members on process compliance, improving performance and reducing errors.
- - Maintained high attention to detail when reviewing data, resolving issues, and ensuring quality assurance standards were met.
- - Applied problem-solving and root cause analysis to identify issues and implement effective solutions.
- - Managed multiple tasks simultaneously while maintaining productivity and meeting deadlines.
- - Promoted a safe, organized, and efficient work environment aligned with company standards.
Education
High School Diploma -
Fort Dorchester High School
North Charleston, SC05.2009
Skills
- - Basic CNC Machining Knowledge (Self-Study)
- - Basic Blueprint Reading (Self-Study)
- - Machine Control Data (MCD) Awareness
- - Process Adherence & Standard Work
- - Quality Assurance & Inspection
- - Attention to Detail & Accuracy
- - Lean Manufacturing Principles (Basic Awareness)
- - Safety Compliance & OSHA Awareness
- - Problem-Solving & Root Cause Thinking
- - Team Leadership & Training
- - Time Management & Multitasking
- - Technical Instruction Following
ADDITIONAL INFORMATION
- - Willing to work 2nd shift and overtime
- - Strong mechanical aptitude and eagerness to learn CNC machining and fabrication processes
- - Reliable, punctual, and team-oriented
- - Committed to safety, precision, and continuous improvement
Timeline
Customer Service Supervisor
T-Mobile Call Center
01.2012 - 01.2026
High School Diploma -
Fort Dorchester High School