Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Teniya Hilbert

Whittier,CA
Teniya Hilbert

Summary

Customer Service, Child care, Youth Navigator bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer/clients experiences by employing service-oriented behaviors, understanding customer/clients desires and providing customized solutions to build loyalty

Overview

3
years of professional experience

Work History

Allied Universal Security Services
La Habra, CA

Security Guard
01.2021 - Current

Job overview

Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points. Investigates security breaches, incidents, and other alarming behavior. Controls traffic by directing drivers. Completes reports by recording observations, information, occurrences, and surveillance activities.

  • Conducted daily security patrols of assigned areas.
  • Responded to alarms, emergencies, and disturbances.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Maintained order during special events such as concerts and conferences.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Provided customer service assistance to staff and visitors in a professional manner.

Arts In Action Community Charter School
Los Angeles, CA

Program Leader
09.2022 - 08.2023

Job overview

  • Developed and implemented new programs to meet the needs of program participants.
  • Provided guidance and mentoring for program participants in developing job skills.
  • Designed and facilitated workshops on topics such as communication, problem solving, leadership, conflict resolution.
  • Collaborated with other organizations to create partnerships that benefit program participants.
  • Monitored budget expenses related to the program and identified areas for cost savings or improvements.
  • Created resources such as handouts, training materials, manuals. for use by staff and and or program participants.
  • Scheduled meetings with stakeholders including funders, community partners and staff members

Coalition education
Los Angeles, CA

YOUTH NAVIGATOR
02.2021 - 08.2023

Job overview

My job description As a Youth Navigator will be to supply administrative support to the office, but will also attend events in order to assist case managers, mentor other clients . help young people access educational, employment and health services and provide supportive spaces for youth to build self-efficacy

Education

Da Vinci Communications High School
Hawthorne, CA

High School Diploma
06.2022

University Overview

Skills

  • First Aid Certified

CPR certified

Fast learning

  • Safety Planning
  • Intervention Support
  • Team Collaboration

Timeline

Program Leader
Arts In Action Community Charter School
09.2022 - 08.2023
YOUTH NAVIGATOR
Coalition education
02.2021 - 08.2023
Security Guard
Allied Universal Security Services
01.2021 - Current
Da Vinci Communications High School
High School Diploma
Teniya Hilbert