Tenna Flowers
Orlando,FL
Summary
Dynamic Laboratory Assistant with extensive experience at AdventHealth MedicalGroup, skilled in laboratory techniques and lab safety protocols. Proven ability to enhance sterilization processes, ensuring compliance and safety. A proactive supervisor, adept at leading teams to achieve high standards in laboratory environments while fostering collaboration and efficiency.
Overview
27
27
years of professional experience
Work History
Laboratory Assistant III
AdventHealth MedicalGroup
Tavares, FL
05.1999 - Current
- Facilitated specimen collection and processing to guarantee precise laboratory results.
- Oversaw maintenance of laboratory equipment and supplies to ensure operational efficiency.
- Facilitated training sessions for new staff on laboratory protocols and safety compliance best practices.
- Spearheaded process improvements to enhance workflow efficiency in lab environment.
- Spearheaded initiatives to maintain cleanliness and organization in laboratory workspaces.
- Managed hazardous materials in compliance with established waste disposal protocols.
- Conducted lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Monitored and recorded collected specimens by initialing, dating, and documenting collection times.
- Minimized sample contamination risks by strictly following specimen handling protocols.
- Executed preparation of samples for shipping, ensuring compliance with safety protocols.
- Facilitated access to accurate information for colleagues requiring assistance with laboratory procedures and equipment usage.
- Oversaw maintenance of accurate and current laboratory records to ensure compliance with institutional guidelines.
- Streamlined experiment completion by optimizing workspace organization and enhancing workflow efficiency.
- Facilitated training for new laboratory personnel on standard operating procedures to enhance team performance consistency.
- Facilitated communication with physicians, nursing stations, and reference laboratories to resolve complex test order inquiries.
- Oversaw inventory management by monitoring supply usage and initiating timely orders for materials to prevent shortages.
- Ensured maintenance of a safe, tidy, and organized laboratory environment to facilitate accurate test results.
- Conducted thorough inspections of laboratory equipment to ensure optimal functionality.
- Facilitated training for new laboratory personnel on proper techniques and best practices.
- Managed inventory oversight and initiated reordering processes to prevent supply shortages.
- Ensured strict adherence to laboratory safety procedures, reinforcing compliance with quality control standards.
- Mentored junior lab staff by providing expert support and guidance.
- Established and managed quality assurance protocols for laboratory operations.
- Oversaw and documented safety standards to ensure regulatory compliance.
- Diagnosed and rectified equipment and process malfunctions to ensure operational efficiency.
Supervisor
AdventHealth MedicalGroup
Orlando, FL
05.2022 - 2024
- Oversaw daily operations to guarantee adherence to healthcare regulations and uphold quality standards.
- Streamlined staff scheduling to enhance workflow and improve patient care efficiency.
- Guided team members in skill development to elevate service delivery standards.
- Spearheaded process improvements to enhance operational efficiency within the department.
- Executed performance evaluations to enhance employee development and growth.
- Oversaw inventory control to guarantee consistent availability of medical supplies.
- Designed and implemented training materials to enhance onboarding processes for new staff.
- Partnered with management to drive strategic initiatives aimed at improving patient satisfaction scores.
- Directed daily departmental operations to ensure efficient workflow and timely task completion.
- Exercised strong leadership and problem-solving abilities to enhance team efficiency and streamline workflows.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns.
- Optimized team productivity through implementation of efficient workflows and establishment of clear expectations for staff members.
- Facilitated prompt conflict resolution among team members to foster a harmonious and productive work environment.
- Facilitated enhanced team communication through regular meetings and promotion of open dialogue among members.
- Exemplified commitment to organizational core values through leadership and promotion of a culture of excellence.
- Guided junior staff members in career development by sharing extensive industry knowledge.
- Executed performance evaluations for staff members, pinpointing areas for improvement and facilitating professional development plans.
- Established and enforced safety protocols to enhance workplace safety and ensure compliance with industry standards.
- Decreased employee turnover by cultivating a positive work environment and delivering continuous feedback to staff members.
- Facilitated skill development among staff through targeted training programs.
- Analyzed operational inefficiencies and executed corrective measures to enhance overall effectiveness.
- Enforced rigorous safety standards to uphold a secure workplace for employees and visitors.
- Designed and executed rewards and recognition program to enhance employee engagement and satisfaction.
- Led a diverse team to foster an inclusive work environment that maximized individual strengths.
- Executed cost-saving initiatives that streamlined operations and enhanced financial efficiency.
- Directed compliance initiatives with industry regulations and company policies to uphold safety and legality in operations.
- Enhanced customer satisfaction by delivering prompt and courteous resolutions to inquiries and complaints.
- Streamlined scheduling processes to guarantee optimal coverage during peak hours while minimizing overstaffing.
- Executed comprehensive employee evaluations to pinpoint growth and development opportunities.
- Cultivated a culture of continuous improvement by empowering team members to propose and execute process enhancements.
- Optimized workflow processes and implemented efficient scheduling systems to enhance team productivity.
- Orchestrated interdepartmental communication to ensure alignment with company objectives.
- Optimized inventory management processes to enhance organization and efficiency in stock handling.
- Implemented and enforced quality control measures to enhance operational efficiency.
- Facilitated team morale and performance enhancement through organization of regular training sessions and motivational meetings.
- Spearheaded development of comprehensive training program for new hires, ensuring rapid integration into team.
- Mitigated conflict incidents, fostering a cohesive team environment through strategic conflict resolution techniques.
- Facilitated positive customer relations by proactively addressing issues and implementing effective solutions.
- Exhibited professionalism by remaining composed while addressing dissatisfied or irate customers.
- Assisted in setting team priorities. Supported schedule maintenance. Monitored team performance to ensure alignment with goals.
- Established clear targets and objectives, ensuring effective communication among team members.
- Leveraged industry expertise and analytical skills to address customer concerns and enhance loyalty.
- Spearheaded recruitment, interviewing, and hiring processes while establishing a mentoring program to enhance employee engagement.
- Facilitated organization and oversight of assignments to enhance operational excellence.
- Fostered positive relationships with colleagues to enhance workplace morale.
- Defined performance objectives for employees and delivered constructive feedback on strategies to achieve those targets.
- Facilitated training sessions for personnel on equipment maintenance and ensured active participation in skill development exercises.
- Oversaw budget management and resource allocation to enhance productivity and profitability.
- Optimized staffing efficiency by designing employee schedules and overseeing call-out management.
Education
High School Diploma -
Jane Addams Vocational High
Cleveland, OH06.1978
Skills
Lab safety protocols
Laboratory safety protocols
Laboratory techniques
Sterilization techniques
Timeline
Supervisor
AdventHealth MedicalGroup
05.2022 - 2024
Laboratory Assistant III
AdventHealth MedicalGroup
05.1999 - Current
High School Diploma -
Jane Addams Vocational High