Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tenna Hood

Cumming,GA

Summary

Proven to enhance student well-being and safety as a Special Needs Bus Monitor at Forsyth County Board of Education, I leveraged observation, monitoring, and conflict resolution skills to reduce behavioral issues by 30%. Demonstrating reliability and a deep understanding of transportation regulations, I effectively collaborated with educators and parents to support special needs students' journeys.

Overview

25
25
years of professional experience

Work History

Special Needs Bus Monitor

Forsyth County Board Of Education
10.2017 - Current
  • Enhanced student well-being by promptly addressing any health or medical concerns that arose during transportation and notifying appropriate parties as needed.
  • Provided one-on-one support for students with specific needs, enhancing their overall comfort and well-being during transportation.
  • Developed strong rapport with students by consistently demonstrating patience, empathy, and understanding of their unique requirements.
  • Maintained a clean and sanitary environment within the bus, contributing to a welcoming space for students.
  • Maintained accurate records of student attendance and incident reports, contributing to a well-organized system for tracking student performance.
  • Implemented individualized behavior management plans for each student as needed, reducing incidents of disruptive conduct on the bus.
  • Assisted students in using assistive devices such as wheelchairs or lifts when necessary, ensuring their safe transport on the bus.
  • Supported emergency preparedness efforts by participating in drills and maintaining knowledge of emergency procedures.
  • Demonstrated flexibility by adapting to changes in routes or schedules as needed, prioritizing the needs of special needs students throughout their transportation experience.
  • Collaborated with bus drivers to create a positive transportation environment, resulting in fewer behavioral issues during transit.
  • Improved student safety by closely monitoring their behavior and ensuring compliance with bus rules.
  • Participated in ongoing training programs to stay up-to-date on best practices for working with special needs students, ensuring the highest quality care possible.
  • Supervised students and maintained discipline on bus to reduce driver distraction.
  • Liaised with bus driver to conduct emergency evacuation drills.
  • Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
  • Operated lift and secured wheelchair to maximize student safety and stability.
  • Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
  • Informed substitute and newly assigned drivers of routes and directions to maintain timely schedule.
  • Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
  • Checked to make sure students boarded correct bus, particularly for younger children.
  • Maintained clean, tidy and obstruction-free bus interior.
  • Calmed unruly students during bus rides and helped prevent repeated disruptions.
  • Cultivated trusting relationships with transported students and guardians.
  • Helped load and unload disabled and non-ambulatory passengers.
  • Monitored behavior of children on bus and at loading areas and intervened to address conflicts and bullying.
  • Discerned actual or potential relational problems and helped children solve disputes and learn to respect others.
  • Taught and modeled safe bus riding practices to students.

Infant Caregiver

Seven Branches Academy
09.2015 - 03.2017
  • Ensured timely diaper changes and feedings, maintaining optimal hygiene levels for each infant in care.
  • Provided responsive care by consistently attending to infants'' cues for hunger, distress or discomfort.
  • Supported cognitive development through engaging in regular sensory play activities with infants.
  • Assisted in fostering early language acquisition skills through singing songs, reading stories, and conversing with infants regularly.
  • Promoted a safe and nurturing environment for infants, ensuring their physical, emotional, and social needs were met.
  • Developed strong relationships with families through open communication channels including meetings and written correspondence about their child''s growth.
  • Maintained clean and organized play spaces for infants, reducing risks of accidents or injuries during playtime.
  • Managed naptime transitions smoothly, establishing a calm atmosphere conducive to restful sleep for infants.
  • Enhanced infant development by implementing age-appropriate activities and exercises.
  • Collaborated with parents to establish consistent routines and schedules, contributing to the overall well-being of the infant.
  • Assisted in creating a welcoming environment for infants through visually appealing and stimulating décor that encouraged curiosity and exploration.
  • Provided ongoing support for new parents by offering practical advice on infant care, sleep schedules, and developmental milestones.
  • Increased parent satisfaction by providing detailed daily reports regarding infant milestones, activities, and dietary intake.
  • Delivered personalized attention to each infant under care which contributed to stronger bonds among children resulting in improved socialization.
  • Improved caregiver efficiency by streamlining processes around meal preparation and toy sanitization ensuring minimal downtime without compromising quality.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Logged information regarding naps, feedings, and any medications administered.
  • Encouraged children's emotional and social development.

Early Education Teacher's Assistant

Little Acres Learning Center
11.2009 - 06.2015
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Maintained safety and security by overseeing students in recess environments.
  • Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.

Certified Registered Reflexologist

Independant
01.1999 - 09.2009
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Created marketing advertisements to increase awareness of services and boost sales.
  • Collaborated with other healthcare professionals to develop comprehensive wellness plans for clients.
  • Demonstrated excellent communication skills while conducting initial consultations to determine client needs accurately.
  • Provided exceptional customer service, responding promptly to inquiries and resolving any concerns professionally.
  • Ensured cleanliness and sanitation standards were upheld consistently throughout the treatment space for client safety and comfort.
  • Mentored new team members on proper techniques and procedures, fostering a supportive work environment focused on professional growth.
  • Cultivated a positive atmosphere within the treatment space, addressing any issues promptly and professionally to maintain client satisfaction.
  • Assisted in growing the business through effective marketing strategies, including social media presence and print advertisements.
  • Maintained thorough records of client progress, ensuring continuity of care across multiple sessions.
  • Increased overall well-being of clients by addressing physical, emotional, and mental aspects during sessions.
  • Attended industry workshops and conferences, staying current on best practices in reflexology therapy.
  • Educated clients on the benefits of reflexology and self-care techniques for continued health improvement.
  • Streamlined administrative tasks such as inventory management, billing, and record-keeping to maintain an organized workspace.
  • Managed appointment scheduling efficiently, optimizing available time slots for maximum productivity without sacrificing quality of care.
  • Established a loyal clientele base through consistent high-quality service and personalized care.
  • Stimulated energy flow along medians to channel body healing responses.
  • Improved client satisfaction by providing customized reflexology treatments tailored to individual needs.
  • Promoted awareness of reflexology within the community through presentations and events participation.
  • Enhanced client relaxation with calming techniques and soothing ambiance in the treatment room.
  • Expanded treatment offerings by continually researching new approaches and integrating them into practice when applicable.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.

Certified Registered Advanced Reflexoligist

Independent Contrator
01.2002 - 01.2009
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Created marketing advertisements to increase awareness of services and boost sales.
  • Attended industry workshops and conferences, staying current on best practices in reflexology therapy.
  • Improved client satisfaction by providing customized reflexology treatments tailored to individual needs.
  • Managed appointment scheduling efficiently, optimizing available time slots for maximum productivity without sacrificing quality of care.
  • Promoted awareness of reflexology within the community through presentations and events participation.
  • Expanded treatment offerings by continually researching new approaches and integrating them into practice when applicable.
  • Increased overall well-being of clients by addressing physical, emotional, and mental aspects during sessions.
  • Provided exceptional customer service, responding promptly to inquiries and resolving any concerns professionally.
  • Streamlined administrative tasks such as inventory management, billing, and record-keeping to maintain an organized workspace.
  • Ensured cleanliness and sanitation standards were upheld consistently throughout the treatment space for client safety and comfort.
  • Mentored new team members on proper techniques and procedures, fostering a supportive work environment focused on professional growth.
  • Assisted in growing the business through effective marketing strategies, including social media presence and print advertisements.
  • Collaborated with other healthcare professionals to develop comprehensive wellness plans for clients.
  • Cultivated a positive atmosphere within the treatment space, addressing any issues promptly and professionally to maintain client satisfaction.
  • Educated clients on the benefits of reflexology and self-care techniques for continued health improvement.
  • Participated in local health fairs, offering mini-treatments or demonstrations to educate attendees about reflexology benefits.
  • Maintained thorough records of client progress, ensuring continuity of care across multiple sessions.
  • Established a loyal clientele base through consistent high-quality service and personalized care.
  • Developed unique treatment protocols, incorporating various modalities such as aromatherapy and acupressure.
  • Enhanced client relaxation with calming techniques and soothing ambiance in the treatment room.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
  • Collaborated with physical therapists and other medical professionals to provide holistic care.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
  • Admitted and treated patients as part of hospital's 24-hour on-call services.
  • Collaborated with healthcare team to support continuity of care and coordination of services.
  • Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
  • Provided emergent medical care and treatment for life-threatening injuries and illnesses.
  • Followed up with patients to determine status of conditions, discuss lab results and answer questions.
  • Reviewed patient records, medications and immunization statuses.
  • Met with patients to discuss medical histories and current complaints.
  • Evaluated and treated approximately [Number] patients in general practice medical environment.
  • Diagnosed and treated patients suffering from chronic, debilitating conditions.
  • Planned and implemented treatment programs for selected patients based on evaluation results.
  • Conducted physical assessments of relevant body areas and performed standardized tests to check responses.
  • Implemented therapeutic regimens involving medications and other interventions to mitigate symptoms and prevent reoccurrence.
  • Liaised with staff, residents and fellows to engage in training and educational needs.
  • Ordered lab tests and imaging to evaluate results and develop plans of care.
  • Devised treatment plans for disorders involving cardiovascular, endocrine, and other internal systems.
  • Developed appropriate treatment plans for patients, both in written and oral formats.
  • Re-evaluated ongoing therapy to institute changes in management plan.
  • Researched industry innovations and emerging treatments to improve care delivery.
  • Educated patients on preventive measures, healthy lifestyle and procedures to achieve optimum patient outcomes.

Education

Lymph Drainage Therapy 1 - Dissection of The Human Lymph System

The Upledger Institute, Inc
Palm Beach Gardens, FL
01.2004

Reflexology And Advanced Training - Reflexology

Lake Lanier School of Massage
Gainesville, GA
01.2002

Certification - Reflexology

Bonnie's Reflexology Center
01.1995

High School Diploma -

Forsyth Central High School
Cumming, GA
06.1979

Skills

  • Observation and Monitoring
  • Patience and Tolerance
  • Confidentiality and Privacy
  • Reliability and punctuality
  • Safety awareness
  • Professionalism and Ethics
  • Transportation Regulations
  • Mobility Assistance
  • Disability Awareness
  • Positive Reinforcement
  • Student Engagement
  • Student Supervision
  • Conflict Resolution
  • Incident Reporting
  • Behavior management techniques

Timeline

Special Needs Bus Monitor

Forsyth County Board Of Education
10.2017 - Current

Infant Caregiver

Seven Branches Academy
09.2015 - 03.2017

Early Education Teacher's Assistant

Little Acres Learning Center
11.2009 - 06.2015

Certified Registered Advanced Reflexoligist

Independent Contrator
01.2002 - 01.2009

Certified Registered Reflexologist

Independant
01.1999 - 09.2009

Lymph Drainage Therapy 1 - Dissection of The Human Lymph System

The Upledger Institute, Inc

Reflexology And Advanced Training - Reflexology

Lake Lanier School of Massage

Certification - Reflexology

Bonnie's Reflexology Center

High School Diploma -

Forsyth Central High School

Similar Profiles

CREATE PROFILE
Tenna Hood