Tenneria Goodman
Jonesboro,GA
Summary
Recent college graduate with strong customer service experience, and a proven ability to work in fast-paced environments. Skilled in communication, teamwork, and problem-solving, with a track record of exceeding expectations in retail and service roles. Eager to contribute a strong work ethic, and adaptability to a dynamic team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Macy's
Morrow, Georgia
02.2025 - Current
- Managed daily Kids Department operations, ensuring cleanliness, organization, product availability, and customer satisfaction.
- Assisted 100+ customers per shift with recommendations and POS transactions.
- Maintained inventory and displays, consistently met sales goals through upselling, and resolved concerns professionally.
- Collaborated with team members to achieve store-wide sales and service objectives.
Package Handler
FedEx
Ellenwood, Georgia
08.2019 - 09.2019
- Sorted packages by destination to ensure efficient processing and delivery.
- Operated conveyor belts and scanners for accurate package tracking and handling.
- Loaded and unloaded packages from trucks, maintaining safe handling procedures.
Sales Associate
Planet Smoothie
Morrow, Georgia
08.2018 - 03.2019
- Prepared smoothies, bowls, and specialty drinks per recipes and requests.
- Provided friendly service, processed payments, and handled transactions accurately.
- Maintained cleanliness and food safety, restocked inventory, and minimized waste.
Sales Associate
Plato's Closet
Morrow, Georgia
03.2018 - 09.2018
- Assisted customers with clothing selection, styling advice, and purchase decisions to create a positive shopping experience.
- Evaluated and priced gently used apparel and accessories according to company guidelines and current fashion trends.
- Maintained store appearance by organizing racks, restocking merchandise, and setting up displays.
Education
Bachelor of Science - Psychology
Albany State University
Albany, GA12-2024
Skills
- Computer literacy in Microsoft applications
- Great written and verbal communication
- Strong writing skills
- Public speaking
- Team collaboration
- Problem-solving
- Adaptability & quick learning
- Time management & organization
- Critical thinking
- Leadership/initiative
- Customer service
Certification
- QPR Suicide Prevention Gatekeeper Program - November 2024
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Retail Sales Associate
Macy's
02.2025 - Current
Package Handler
FedEx
08.2019 - 09.2019
Sales Associate
Planet Smoothie
08.2018 - 03.2019
Sales Associate
Plato's Closet
03.2018 - 09.2018
Bachelor of Science - Psychology
Albany State University
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