Tennie Johnson
Glenolden,PA
Summary
Telemetry nursing and customer service leadership background with a strong focus on cardiac monitoring, EKG review, and clear communication. Supports coordinated care through accurate documentation, interdisciplinary collaboration, and calm, patient-centered support.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Telemetry Nurse
Bryn Mawr Hospital
Bryn Mawr, Pennsylvania
2026.03 - Current
- Assessed patient condition and communicated updates to care team. Recorded assessments, treatments, and patient responses in electronic health records. Worked with physicians, therapists, and nursing staff to support coordinated care. Monitored cardiac rhythm with telemetry for changes in patient condition. Developed individualized care plans based on assessments, lab results, diagnostic tests, and reports from health professionals.
- Monitored telemetry rhythms and reported cardiac changes at Bryn Mawr Hospital.
- Assessed patient conditions and updated care plans during shift handoffs.
- Administered medications and maintained safe bedside nursing practices.
Telemetry Nurse
Jefferson Abington Memorial
Abington, PA
2025.01 - 2026.03
- Monitor cardiac patients using advanced telemetry equipment, ensuring timely intervention for critical changes. Performed EKGs, analyzed results, and report abnormalities to attending physicians. Collaborate with interdisciplinary teams to develop individualized plans for patients.
- Monitored telemetry rhythms for Jefferson Abington Memorial cardiac patients
- Assessed chest pain, shortness of breath, and vital sign changes
- Administered cardiac medications following physician orders and unit protocols
Customer Service Agent Team Lead
American Airlines
Philadelphia, PA
2007.09 - 2025.09
- Resolved customer complaints and inquiries courteously and efficiently, enhancing customer satisfaction. Demonstrates excellent communication skills, both verbal and written, in order to effectively interact with customers. Built strong customer relationships and loyalty through effective communication. Trained and mentored new team members to ensure seamless integration into the team.
- Assisted American Airlines customers with check-in, boarding, and flight information.
- Resolved travel issues using American Airlines reservation and ticketing systems.
- Processed baggage claims and coordinated baggage assistance for passengers.
Education
Bachelor of Science (B.S.) - Nursing
Villanova University
Villanova, PA2023-12
Master of Science (M.S.) - Public Health
West Chester University
West Chester, PA2012-12
Bachelor of Science (B.S.) - Public Health
Temple University
Philadelphia, PA2011-01
Associate in Science (A.S.) - Health Sciences
Delaware County Community College
Media, PA2007-01
Skills
- Telemetry Monitoring
- Cardiac Monitoring
- Telemetry Management
- Critical thinking
- Attention to Detail
- Team Collaboration
- Interpersonal communication
- Compassion and Empathy
- Cross-Cultural Sensitivity
Personal Information
Title: Registered Nurse
Certification
Basic Life Support (BLS) Certification, American Heart Association;, Advanced Cardiovascular Life Support (ACLS) Certification, American Heart Association; Registered Nurse (RN) License, State of Pennsylvania, License No. 793346
Timeline
Telemetry Nurse
Bryn Mawr Hospital
2026.03 - Current
Telemetry Nurse
Jefferson Abington Memorial
2025.01 - 2026.03
Customer Service Agent Team Lead
American Airlines
2007.09 - 2025.09
Bachelor of Science (B.S.) - Nursing
Villanova University
Master of Science (M.S.) - Public Health
West Chester University
Bachelor of Science (B.S.) - Public Health
Temple University
Associate in Science (A.S.) - Health Sciences
Delaware County Community College