Tennile Goosic
Grand Island,NE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Visitor Experience / Educator / Living Historia
Stuhr Museum
04.2024 - 11.2024
- Enhanced visitor experience by providing accurate and engaging information about exhibits and events.
- Streamlined checkout process for improved customer experience by maintaining an organized and clean work area.
- Collaborated with marketing team to promote events, resulting in higher attendance rates and overall revenue.
- Managed financial transactions accurately, ensuring proper handling of cash, credit cards, and vouchers for smooth daily operations.
- Taught a variety of classes and guided tours and engaged with children and adults to help promote an exciting experience and new passion for learning.
Head Server / Event Coordinator
Union Restaurant
03.2021 - 02.2024
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
- Coordinated special events and private parties, working closely with clients to meet their specific needs while adhering to the establishment''s policies.
- Trained new staff on restaurant operations and policies to strengthen performance.
- Streamlined dining operations for improved efficiency with effective communication and coordination among team members.
- Cultivated warm relationships with regular customers.
Barista / Customer Service Liaison
Quixote Studios
01.2015 - 01.2018
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and ease for all teams involved.
- Created and maintained the customer loyalty program.
- Helped maneuver clients through the rental process while creating a personal relationship and fostering loyalty.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
Bachelor of Arts -
Wesleyan College
Lincoln, NE01.2010
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Dependable and Responsible
- Attention to Detail
- Calm and Professional Under Pressure
Timeline
Visitor Experience / Educator / Living Historia
Stuhr Museum
04.2024 - 11.2024
Head Server / Event Coordinator
Union Restaurant
03.2021 - 02.2024
Barista / Customer Service Liaison
Quixote Studios
01.2015 - 01.2018
Bachelor of Arts -
Wesleyan College
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