Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tennille Barrett

Helena,MT

Summary

Adept at fostering community connections and enhancing customer experiences, I excelled in all of my jobs. My strong work ethic and honesty has made me a valued employee at each of my jobs, by both managers and fellow employees. I am usually the one they've go to when they have questions about how to do their job best. Trained in customer service, I consistently prioritize safety and satisfaction.

Overview

28
28
years of professional experience

Work History

Food Service Supervisor

Bad Betty's Barbecue
08.2023 - Current
  • Managed equipment inventory, ensuring proper storage, maintenance, and transportation of bells to various locations.
  • Drew attention to kettle by bell ringing and greeting people.
  • Provided exceptional customer service by addressing inquiries from clients about bell ringing services promptly and courteously.
  • Ensured safety protocols were followed during performances to prevent accidents or damage to equipment.
  • Maintained excellent punctuality, ensuring timely starts to all scheduled events and practices.
  • Protected donations by never leaving kettle unattended.
  • Answered questions about work of Salvation Army and its goals.
  • Assembled sign and kettle daily in specified locations.
  • Watched over bucket for Number hours each shift, continuously soliciting donations, and making connections with passersby.
  • Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.

Disability Support Worker

Aspen Adult Services
12.2021 - 08.2023
  • Job coaching. Provided job support at different businesses. Maintained good communication with managers and clients to ensure their jobs were done properly. Maintained case notes to ensure clients were being productive employees and I was doing my job correctly.
  • Easily gained our clients' trust, helping them feel comfortable, safe, and confident around others and in various situations, including trying new things and in their places of employment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Adhered to company requirements for patient interactions and care standards.
  • Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Provided patient and family education on available resources and self-care strategies.

Deli Clerk

Bob's Valley Market
08.2021 - 12.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.

Rural Letter Carrier

USPS
05.1997 - 10.2021
  • Developed strong relationships with customers, providing excellent customer service and addressing any concerns or issues promptly.
  • Contributed positively to workplace morale by fostering a supportive environment among fellow carriers and postal employees.
  • Managed time effectively by prioritizing tasks based on urgency while maintaining consistent quality in mail delivery services.
  • Streamlined delivery routes for faster service, resulting in increased efficiency and time management.
  • Utilized GPS technology to navigate rural routes accurately, minimizing delays in mail delivery services.
  • Reported any suspicious activity or potential security threats observed during deliveries to appropriate authorities as needed.
  • Assisted in sorting mail at the post office, ensuring proper distribution of packages and letters to designated routes.
  • Actively participated in ongoing training programs offered by the United States Postal Service for continuous professional development.
  • Collaborated with the postal team, contributing ideas for process improvements to increase overall productivity.
  • Maintained a safe driving record while navigating challenging rural roads and weather conditions.
  • Organized mail and packages daily, ensuring accurate deliveries and timely pickups.
  • Adapted quickly to changing route assignments due to staff shortages or operational needs, demonstrating flexibility in work responsibilities.
  • Trained new Rural Letter Carriers on company policies, safety measures, and route navigation techniques for successful job performance.
  • Supported local communities by participating in charity events such as food drives and holiday initiatives, demonstrating commitment to the surrounding area.
  • Handled large volumes of mail during peak seasons without compromising accuracy or punctuality, ensuring timely deliveries throughout the year.
  • Provided reliable back-up assistance to other carriers when needed, demonstrating teamwork within the postal community.
  • Increased customer trust by maintaining confidentiality of sensitive materials during mail delivery process.
  • Performed vehicle maintenance checks regularly to ensure safe transportation of mail along rural routes.
  • Handled accurate cash payments for postage and incurred fees.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Resolved delivery discrepancies through effective communication with supervisors and other carriers, minimizing errors and improving operations.

Bell Ringer

Salvation Army
11.2020 - 12.2020

Education

Helena High School
Helena, MT
05.1994

Skills

  • Connection with others
  • Empathetic and patient
  • Adaptable, eager to and capable of learning new things
  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic

Accomplishments

When I left the post office, my postmaster had been serving there for 7 years. She told me she seriously considered leaving her position about a year after she took it. It wasn't what she expected it to be. She said I played a huge role in helping her love her job and decide to stay. She was in tears telling me how much she appreciated having me help her navigate some situations with other employees. She said I always knew the right thing to say. Considering the importance of the postal service and the high stress there, this was a huge compliment/accomplishment. She always told my fellow carriers to look to me as an example because I had a nearly perfect delivery record in my time there, along with being extremely efficient. The customers on my route were sad to see me go.

Timeline

Food Service Supervisor

Bad Betty's Barbecue
08.2023 - Current

Disability Support Worker

Aspen Adult Services
12.2021 - 08.2023

Deli Clerk

Bob's Valley Market
08.2021 - 12.2021

Bell Ringer

Salvation Army
11.2020 - 12.2020

Rural Letter Carrier

USPS
05.1997 - 10.2021

Helena High School

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Tennille Barrett