Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tennille Burdette

Cheshire,CT

Summary

Dynamic operations leader with a proven track record of driving a year over year increase in productivity and revenue through strategic planning and performance monitoring. Expert in workflow optimization and team leadership, fostering a culture of continuous improvement and employee development to enhance operational efficiency and customer satisfaction.

Overview

19
19
years of professional experience

Work History

Director of Operations

Firecom, Inc.
Woodside, NY
05.2006 - Current
  • Successfully managed a staff of 100+ employees, resulting in a 10% year-over-year increase in revenue and productivity.
  • Collaborated with executive teams to develop and implement strategic plans for operational growth and efficiency.
  • Prepared detailed reports outlining operational results on a regular basis.
  • Responsible for monitoring operational performance and providing regular updates to executive management.
  • Assessed reports, and adjusted workflows to realign with targets.
  • Established clear review process throughout contract period to assess performance against expectations and requirements.
  • Resolved any disputes or conflicts that arose from contract performance issues.
  • Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Developed and implemented operational policies and procedures for improved workflow processes.
  • Maintained inventory of parts and supplies, ensuring availability for service tasks.
  • Facilitated cross-departmental collaboration to achieve business goals.
  • Successfully improved employment turnover through creating incentive and training programs.

Education

Certificate - Finance And Accounting

Columbia Business School
07-2025

Certifications - OSHA & Site Safety

Click Safety
05-2025

Certificate - Business

C.O.P.E. Institute
San Diego, CA
05-1996

Skills

  • Operational management and oversight
  • Strategic planning and financial analysis
  • Performance monitoring
  • Workflow optimization
  • Contract negotiation and relationship building
  • Policy development
  • Employee training, supervision and task delegation

Timeline

Director of Operations

Firecom, Inc.
05.2006 - Current

Certificate - Finance And Accounting

Columbia Business School

Certifications - OSHA & Site Safety

Click Safety

Certificate - Business

C.O.P.E. Institute