Tennille Chambers

• Extensive knowledge of employee benefits programs, including health insurance, retirement plans, wellness programs, and other voluntary benefits.
• Managed relationships with benefits vendors, resolving issues and ensuring timely and accurate processing of benefits-related transactions.
• Supervised a team of benefits specialists, providing training, guidance, and support to ensure accurate and timely delivery of benefits services.
• Collaborated with cross-functional teams, including HR and Finance, to develop and implement benefit policies and procedures in compliance with applicable laws and regulations.
• Strong understanding of legal and regulatory requirements related to benefits administration, HIPAA, and COBRA.
• Exceptional analytical and problem-solving abilities, focusing on data-driven decision-making and continuous improvement.
• Excellent communication skills with the ability to effectively collaborate with cross-functional teams, senior leadership, and external vendors.

• Conducted comprehensive forensic assessments and evaluations of individuals involved in the criminal justice system, including defendants, probationers, and parolees.
• Collaborated with multidisciplinary teams, including attorneys, law enforcement officers, and mental health professionals, to develop treatment plans and interventions.
• Provided crisis intervention and support services to individuals experiencing mental health crises, substance abuse issues, or trauma-related symptoms.
• Conducted risk assessments and developed safety plans for individuals at risk of harm to themselves or others.
• Prepared detailed reports and documentation for court hearings, including psychosocial assessments, treatment recommendations, and progress notes.
• Provided individual and group counseling to address issues such as anger management, substance abuse, and trauma.
• Facilitated reentry programs and resources for individuals transitioning from incarceration to the community, promoting successful reintegration.
• Collaborated with community organizations and service providers to ensure access to appropriate resources and support systems.
• Maintained accurate and up-to-date case records, ensuring compliance with legal and ethical standards.
• Participated in ongoing professional development activities to enhance knowledge and skills in forensic social work.

• Provide confidential counseling and support services to employees facing personal, emotional, or work-related difficulties.
• Conduct comprehensive assessments to determine the nature and severity of employees' concerns, using standardized assessment tools and interviews.
• Develop personalized treatment plans and interventions based on employees' needs, goals, and available resources.
• Offer short-term counseling sessions, utilizing evidence-based therapeutic approaches and techniques to address a variety of issues, such as stress, depression, anxiety, substance abuse, and relationship challenges.
• Facilitate employee referrals to external mental health professionals, community resources, and employee assistance programs (EAPs) for long-term support.
• Collaborate with HR department and management to develop and implement wellness programs, workshops, and training sessions to enhance employee well-being and promote a healthy work environment.
• Maintain accurate and up-to-date documentation of all interactions and services provided, ensuring confidentiality and compliance with legal and ethical guidelines.
• Participate in professional development activities to stay updated on the latest research, interventions, and best practices in employee assistance and mental health support.
• Conducted research on community resources, treatment facilities, and counseling techniques to support referral coordination.
• Participated in team meetings and case conferences to discuss client progress, treatment plans, and appropriate interventions.
• Maintained client records and documentation in accordance with confidentiality guidelines.

• Provided consultative services with CEO dealing with market research and trends to enhance business growth.
• Networked with recruiters and colleges to fulfill staffing needs as requested.
• Extensive knowledge of clinical marketing principles, strategies, and best practices.
• Proven track record of successfully launching and promoting healthcare services.
• Strong understanding of the healthcare industry, including market trends, regulatory guidelines, and competitor analysis.
• Excellent analytical and problem-solving skills with the ability to interpret data and make data-driven marketing decisions.
• Proficient in market research, target audience segmentation, and developing compelling marketing campaigns.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Demonstrated leadership abilities, including managing and mentoring a team of marketing professionals.
• Proficient in various marketing tools and software, including CRM systems, marketing automation platforms, and analytics tools.

• Conducted initial assessments and ongoing evaluations to identify clients' strengths, needs, and risks.
• Collaborated with clients to develop individualized service plans, setting achievable goals and outlining intervention strategies.
• Provided crisis intervention and emotional support to clients facing diverse challenges such as homelessness, substance abuse, mental health issues, domestic violence, and unemployment.
• Assisted clients in accessing essential resources, including housing, healthcare, legal aid, employment opportunities, and educational programs.
• Conducted regular home visits and maintained open lines of communication with clients to monitor progress, ensure compliance with service plans, and provide ongoing support.
• Advocated for clients' rights and collaborated with multidisciplinary teams to coordinate services and facilitate collaboration among service providers.
• Documented all client interactions, progress notes, and relevant information in accordance with organizational and regulatory guidelines.
• Developed and delivered workshops and presentations on topics such as life skills, budgeting, job readiness, and parenting.

• Conducted thorough telephonic and in-person assessments to determine the urgency and nature of individuals' mental health concerns.
• Utilized a variety of screening tools and assessment techniques to identify underlying mental health conditions and risks.
• Provided crisis intervention services, including emotional support, stabilization techniques, and safety planning.
• Collaborated with clients to develop personalized action plans, goals, and appropriate interventions.
• Conducted comprehensive resource research and made referrals to appropriate mental health professionals, treatment centers, and community support services.
• Maintained accurate and up-to-date case documentation and ensured compliance with confidentiality and data security standards.
• Collaborated with internal and external stakeholders, including EAP clinicians, HR professionals, and healthcare providers, to coordinate care and facilitate timely access to appropriate resources.
• Participated in ongoing professional development and training to stay updated on the latest trends, best practices, and evidence-based interventions in mental health.

Minor Information Systems and Statistical Analysis

Member of Sigma Gamma Rho, 2008, Philadelphia, PA

• Provided community based activities to promote social change.

Alpha Nu Omega Sorority Inc., 1999, University Park, PA

• Chartered first chapter at The Pennsylvania State University.
• Developed programs that helped to highlight the goals of the chapter and generate growth and recognition.
• Worked with recruitment of new members into the organization.
• Responsible for the coordination of campus events and being a liaison for between the University and organization.

Additional Coursework in Education

• Classroom, Stress, and Relaxation Management.
• Effective Teaching Theory.
• Personality Dynamics and Psychosocial Assessment.
• Social and Cultural Foundations.
• Cross-Cultural Skills for Community Based Programs.